I’m not sure, but virtual surround sound can usually be disabled through the settings or controls of your device.
I’m not sure, but virtual surround sound can usually be disabled through the settings or controls of your device.
It's good to hear you're not alone. The site, manual, and other online references claim they're just a stereo headset. You might have surround sound software such as Razer Surround installed on your computer. In that case, turn it off or remove the program. Check the sound settings: right-click the speaker in the bottom-right corner → select 'Playback devices' → click 'Headphones' in the menu → go through the tabs to find the option.
It's a stereo headset with a feature called 'virtual sound' that aims to replicate surround sound using audio cues. This can lead to lower volume in one speaker based on the direction of an NPC. I don't have any software installed, and I've only updated the sound drivers for my motherboard.