I'm looking into the reasons behind the BSODs.
I'm looking into the reasons behind the BSODs.
Hello, I'm facing difficulties understanding what is causing my BSODs. I've checked various locations and tried different approaches. Initially, I thought it was event ID 86 that was triggering the shutdowns, so I created a custom view event because 800+ events were too many. However, it didn't display everything necessary.
It seems the issue began after an update from Windows around mid-April 2024, which I rolled back. My problems disappeared temporarily but reappeared a week later. Microsoft contacted me and provided a recent Windows ISO file for reinstallation, which temporarily resolved the problem for about four to five days.
These crashes mainly occurred during intensive games like Helldivers 2 and Battlefield 2042. After reinstalling Windows, the issue only appeared in Battlefield 2042, not in Helldivers 2. I can complete a game before the second match crashes, but each crash seems to prevent any dump files from being created, possibly due to failures in creating them. At this point, I suspect my PSU might be failing.
I've conducted benchmarks and stress tests on my CPU, GPU, RAM (including OCCT and Windows memory diagnostic), and tested both drives using Samsung Magician. Everything appears to be functioning correctly.
For reference, here are my current specs:
Windows 10 22H2 (no security patch error from 01-2024)
CPU: Ryzen 5700X
GPU: EVAG 3060Ti XC
RAM: 32GB Crucial Ballistix @ 3600Mhz
Storage: 4TB = 2 x 2 TB of Samsung 980 PRO (using the latest firmware to avoid earlier errors)
Motherboard: Asus ROG B550-I (BIOS version 3402; Asus released a new BIOS update recently)
PSU: Flex-ATX Enhance 7660B (600W)
I've been using this PC for nearly three years.
I also have my latest dump files and logs ready if needed.
Thanks!
Edit: Event ID was omitted.
I have an extra regular power supply unit available. I might attempt using it.
Yes, I also possess an SFF case, but temperature readings aren’t an issue for me. I have a small display that provides essential PC information such as CPU usage, GPU status, RAM consumption, and temperatures. My CPU has never exceeded 77°C, while my highest recorded is 72°C. I have ample ventilation—my PC case is in a sandwich style, with the CPU and GPU sides featuring many air holes to draw in fresh air, and there are two fans at the top to expel hot air. Still, I’ll check the thermal readings just in case.
I mentioned running demanding games like Helldivers 2 and BF 2042, which caused crashes, but those issues have stopped since last year. I’ve applied XMP profiles and used PBO settings, lowering the voltage to -20°C to slightly reduce heat generation. I can play other titles at 1440p without problems, such as Apex, Outlast Trials, and Asetto Corsa; currently, only BF2042 causes crashes.
Just in case, I recently reinstalled my GPU drivers, and everything else is up to date.
I've used a tool named 'who crashed' before to handle tasks like these.
You can download it for free.