Illegally obtained game items for Steam/Dota 2
Illegally obtained game items for Steam/Dota 2
It seems your account might not be secure. I’m not sure what Valve was intended for here.
Have you reviewed your Steam login records? Have you verified your password and email for any exposure? Did you examine your PC for malicious software? Is there someone else with direct access to your devices (phone, computer, etc.)? Running a comprehensive Ubiquiti network scan with full packet inspection doesn’t guarantee security for your network or accounts.
I see, the issue is clear. There are more than 20 logins from Russia using various computers. During the two days, my email stayed secure—no messages arrived for any login attempts or through the Steam Guard app. I also use Microsoft Exchange with two-factor authentication. The only way they might have accessed my account would be if they obtained my actual password. They only took information related to Dota. There’s no physical access to my devices, laptop, or desktop except from me. The laptop wasn’t on when the incident happened. No emails were sent, and I’ve been using Malwarebytes for protection, which has detected nothing suspicious. I ran a scan immediately afterward to confirm everything was safe.
That’s a significant amount of cash for items that aren’t very valuable. I’m relieved I’m not involved in such situations. It seems you were chosen because of these so-called “valuable” possessions. The account is entirely disposable, and those items likely moved through several other accounts already, making it unlikely valve can retrieve them. I suspect there’s more to the story here. If I connect to Steam even on my PC, I usually receive a confirmation text from my phone and an email saying I logged in from device XYZ. Also, if someone logs in from a new device, they can’t trade or do anything for seven days. Using two-factor authentication means all transactions must be approved via phone. For more details, see Steam’s help page.
It would involve a video that guides viewers on proper behavior, such as Linus reading Steam’s item trade and lost items policy. This rule has existed for years to prevent scams. Valve also avoids action if a hack occurs from another site, placing responsibility on the user. Simply assuming emails are safe because they arrived isn’t foolproof—hackers can alter credentials without changing passwords. If access is gained, the best approach is to cover up any issues and remove suspicious notes before they become visible.
It could be due to low-value items but it’s been playing for about a decade. It’s the sole online game I enjoy. This is the main reason nothing makes sense here. I have two email accounts and use Steam Guard. I installed it six months ago, yet no alerts came up about new logins or trades. Someone else logged in and made over 100 trades, including one with more than 500 items in a single transaction—all within just two days. It’s confusing. I understand Valve won’t return it, but I’m curious about how they managed it. How did they trick the system? Any way I can prevent this next time? And if they spoofed anything, it’s their responsibility.
I was hacked by the same person again! I discovered yesterday while logging in to play that I had chosen Sniper with the space suit, which cost me $168. When I checked my inventory, I realized my set wasn’t there, so I quit the game. I lost all my valuable items and feel really upset. This isn’t the first time—just like you, I’ve played over ten years. I’ve been through Dota since Warcraft 3 and picked up Dota 2 to keep going. I got hacked again and lost everything. My inventory is long with missing items, and mine is even worse. I’m devastated. Hope Steams will respond soon about this.
Same scenario. Someone took my belongings on February 19th. My Steam mobile Authenticator was active, but there were no alerts before or after the trade. I shared the hacker’s account. The Steam support didn’t help much. Almost 13k playtime and it’s my first experience with this issue.