F5F Stay Refreshed Hardware Desktop Identify issues with RAM slots. Check connections, clean contacts, verify compatibility.

Identify issues with RAM slots. Check connections, clean contacts, verify compatibility.

Identify issues with RAM slots. Check connections, clean contacts, verify compatibility.

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X
xXRAXERXx
Posting Freak
817
08-18-2017, 03:24 AM
#1
Hello everyone! My system model is an Asus Z370-H with an I5-8600k CPU, 16GB RAM (two 8GB sticks), a Corsair Vengeance 2133MHZ GPU, and a Sapphire RX 280x graphics card. The storage setup includes a 250GB Samsung 850e SSD plus an Intel 660P 1TB NVMe SSD. I've been using this machine for two years without any problems until recently. Last week I started noticing random crashes while playing games like Destiny 2 and Rise of the Tomb Raider. The PC would fail to boot, fans spun but no display appeared. I checked the DRAM LED, reinstalled the RAM, and even tried different slots, but it still wouldn't power on. After turning it back on the next day, it wouldn't start again. Reinstalling RAM didn't help, so I suspected a faulty stick. I eventually managed to get it working with just one stick at a time, though it still fails when both are installed together. I also tried placing it in various slots and found that only the B2 slot worked. What should I do? Is there an easy fix I missed? Thanks!
X
xXRAXERXx
08-18-2017, 03:24 AM #1

Hello everyone! My system model is an Asus Z370-H with an I5-8600k CPU, 16GB RAM (two 8GB sticks), a Corsair Vengeance 2133MHZ GPU, and a Sapphire RX 280x graphics card. The storage setup includes a 250GB Samsung 850e SSD plus an Intel 660P 1TB NVMe SSD. I've been using this machine for two years without any problems until recently. Last week I started noticing random crashes while playing games like Destiny 2 and Rise of the Tomb Raider. The PC would fail to boot, fans spun but no display appeared. I checked the DRAM LED, reinstalled the RAM, and even tried different slots, but it still wouldn't power on. After turning it back on the next day, it wouldn't start again. Reinstalling RAM didn't help, so I suspected a faulty stick. I eventually managed to get it working with just one stick at a time, though it still fails when both are installed together. I also tried placing it in various slots and found that only the B2 slot worked. What should I do? Is there an easy fix I missed? Thanks!

M
MineTurtel
Member
62
08-19-2017, 02:07 AM
#2
It might be necessary to replace the motherboard since the issue appears to be related to your graphics card.
M
MineTurtel
08-19-2017, 02:07 AM #2

It might be necessary to replace the motherboard since the issue appears to be related to your graphics card.

D
dillbotz04
Junior Member
26
08-19-2017, 10:47 AM
#3
Wait for 30 seconds, then reinsert the CMOS battery. Now that the BIOS has been cleared, what does the system appear to be doing?
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dillbotz04
08-19-2017, 10:47 AM #3

Wait for 30 seconds, then reinsert the CMOS battery. Now that the BIOS has been cleared, what does the system appear to be doing?

M
MrJigglePotato
Junior Member
13
08-19-2017, 03:25 PM
#4
Thank you for your response. I completed the steps and refreshed the BIOS, but the changes didn't take effect.
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MrJigglePotato
08-19-2017, 03:25 PM #4

Thank you for your response. I completed the steps and refreshed the BIOS, but the changes didn't take effect.

P
Potstickers
Junior Member
20
08-19-2017, 04:01 PM
#5
Have you tested one stick at a time? Make sure they're filling the right DIMM slots on the motherboard. It’s not necessarily the problem, but it’s worth confirming
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Potstickers
08-19-2017, 04:01 PM #5

Have you tested one stick at a time? Make sure they're filling the right DIMM slots on the motherboard. It’s not necessarily the problem, but it’s worth confirming

F
Fafatex
Junior Member
17
08-19-2017, 05:06 PM
#6
I confirmed they were placed accurately as suggested in the manual for several years before any issues occurred.
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Fafatex
08-19-2017, 05:06 PM #6

I confirmed they were placed accurately as suggested in the manual for several years before any issues occurred.

0
0Slender0
Member
211
08-20-2017, 09:37 AM
#7
Sure, I can help with that. Running memtest86 will assess the memory health and identify any potential issues on your drives.
0
0Slender0
08-20-2017, 09:37 AM #7

Sure, I can help with that. Running memtest86 will assess the memory health and identify any potential issues on your drives.

C
ckwatty
Junior Member
18
08-25-2017, 01:12 AM
#8
You're facing three possible problems: 1. Your motherboard is failing. 2. The CPU's memory controllers might malfunction. 3. Your RAM appears to be defective (you've already tried booting in channel b2). Your motherboard supports four RAM slots, so you can use dual-channel with the other two. It seems like either a single faulty slot or a bad CPU controller could cause bigger issues. Sometimes nothing seems to go wrong at all.
C
ckwatty
08-25-2017, 01:12 AM #8

You're facing three possible problems: 1. Your motherboard is failing. 2. The CPU's memory controllers might malfunction. 3. Your RAM appears to be defective (you've already tried booting in channel b2). Your motherboard supports four RAM slots, so you can use dual-channel with the other two. It seems like either a single faulty slot or a bad CPU controller could cause bigger issues. Sometimes nothing seems to go wrong at all.

E
Eneruu
Member
178
08-27-2017, 09:46 PM
#9
The results from memtest86 indicate no errors, but the system only works with one stick in the B2 slot. This suggests a potential issue with the CPU controller rather than the drive itself.
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Eneruu
08-27-2017, 09:46 PM #9

The results from memtest86 indicate no errors, but the system only works with one stick in the B2 slot. This suggests a potential issue with the CPU controller rather than the drive itself.

D
de3gutter
Junior Member
43
09-04-2017, 12:30 AM
#10
That's unusual unless you were pushing the CPU memory controller to its limits. Any tips on testing? I'd appreciate knowing if there are any known friends with a second machine where I could check their RAM modules.
D
de3gutter
09-04-2017, 12:30 AM #10

That's unusual unless you were pushing the CPU memory controller to its limits. Any tips on testing? I'd appreciate knowing if there are any known friends with a second machine where I could check their RAM modules.

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