I received a damaged motherboard from ASUS (RMA).
I received a damaged motherboard from ASUS (RMA).
Hey everyone, I bought an ASUS TUF B550M Plus Wi-Fi about six months ago. After that time it stopped working. I took the motherboard to ASUS and they said it had a memory issue, but they didn’t mention any action or replacement parts. I tried reassembling the PC and still faced the same problems. The replacement part came wrapped in plastic, and they gave me IO shield and Wi-Fi dongle replacements. MOBO lights are flickering between DRAM, VGA and BOOT. Do I have a mistake? I need some guidance. Attached is the service report image. My system has a Ryzen 5800X with Corsair Dominator 3200 MHZ, 16GB RAM, 256GB SSD, and a Corsair Rm650W PSU with 80+ Gold.