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I receive a BSOD when generating a PowerPoint presentation.

I receive a BSOD when generating a PowerPoint presentation.

G
GodNanners
Junior Member
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28
05-09-2016, 02:36 AM
#1
Explaining what's happening here. Making a PowerPoint presentation. CPU and GPU usage around 60-70%.
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G
GodNanners
05-09-2016, 02:36 AM #1

Explaining what's happening here. Making a PowerPoint presentation. CPU and GPU usage around 60-70%.

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O
onestostubbs
Junior Member
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16
05-09-2016, 08:11 AM
#2
Checked the web results—it looks like a video driver problem, so consider removing and reapplying the driver.
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O
onestostubbs
05-09-2016, 08:11 AM #2

Checked the web results—it looks like a video driver problem, so consider removing and reapplying the driver.

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P
PlayerBio
Junior Member
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35
05-15-2016, 04:56 PM
#3
atikmpag.sys is an AMD graphics driver—your drivers might be damaged or outdated, or the graphics card could be malfunctioning. A simple test is to reinstall AMD's video card drivers, ensuring a clean setup or using DDU, or completely repair the Windows installation to eliminate any software issues. However, given the age of the laptop, it seems unlikely AMD currently provides updated drivers for it.
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P
PlayerBio
05-15-2016, 04:56 PM #3

atikmpag.sys is an AMD graphics driver—your drivers might be damaged or outdated, or the graphics card could be malfunctioning. A simple test is to reinstall AMD's video card drivers, ensuring a clean setup or using DDU, or completely repair the Windows installation to eliminate any software issues. However, given the age of the laptop, it seems unlikely AMD currently provides updated drivers for it.

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