I purchased a mid-range laptop recently, yet its GPU is functioning extremely poorly?

F5F Stay Refreshed Hardware Notebooks I purchased a mid-range laptop recently, yet its GPU is functioning extremely poorly?

I purchased a mid-range laptop recently, yet its GPU is functioning extremely poorly?

I purchased a mid-range laptop recently, yet its GPU is functioning extremely poorly?

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N

nahte5
Member

206

04-21-2023, 06:17 AM

#1

I've been working on it for two weeks now.
It's a Lenovo Loq laptop with these specifications:
4050 GPU, 12GB RAM, Ryzen 5 7235HS CPU.
It runs very poorly in games, even when the power setting is turned off. The stuttering and input lag are extreme, regardless of the performance mode I switch between. No matter what I do, the performance stays the same.

After more testing and a fresh installation—including the operating system—I discovered the GPU is only drawing about 10-12 watts, even though I set it to maximum using Lenovo's software.

Regarding the warranty, I can't use it because I bought the laptop from the US and shipped it to another country on a different continent.
Please help me identify and resolve the issue, and thank you in advance.

N

nahte5

04-21-2023, 06:17 AM #1

I've been working on it for two weeks now.
It's a Lenovo Loq laptop with these specifications:
4050 GPU, 12GB RAM, Ryzen 5 7235HS CPU.
It runs very poorly in games, even when the power setting is turned off. The stuttering and input lag are extreme, regardless of the performance mode I switch between. No matter what I do, the performance stays the same.

After more testing and a fresh installation—including the operating system—I discovered the GPU is only drawing about 10-12 watts, even though I set it to maximum using Lenovo's software.

Regarding the warranty, I can't use it because I bought the laptop from the US and shipped it to another country on a different continent.
Please help me identify and resolve the issue, and thank you in advance.

Z

zeliotL
Member

211

04-21-2023, 09:50 AM

#2

verify that the game or laptop is utilizing the discrete GPU rather than the CPU-heavy one. My AMD-based CPU was initially using the on-board one, but I had to switch it to use the 4060 that's inside.

Z

zeliotL

04-21-2023, 09:50 AM #2

verify that the game or laptop is utilizing the discrete GPU rather than the CPU-heavy one. My AMD-based CPU was initially using the on-board one, but I had to switch it to use the 4060 that's inside.

C

CROSSBOWWEAPON
Member

164

04-26-2023, 02:11 PM

#3

The 4050 isn't a midrange option—it's the slowest in the 40 series. Ensure games switch to the 4050 instead of relying on your integrated graphics.

C

CROSSBOWWEAPON

04-26-2023, 02:11 PM #3

The 4050 isn't a midrange option—it's the slowest in the 40 series. Ensure games switch to the 4050 instead of relying on your integrated graphics.

F

Fishway
Junior Member

6

04-26-2023, 10:38 PM

#4

I logged into the bios, and it indicates I have just one discrete GPU available.

F

Fishway

04-26-2023, 10:38 PM #4

I logged into the bios, and it indicates I have just one discrete GPU available.

T

tippyandbutter
Junior Member

4

04-27-2023, 02:51 AM

#5

Bios displays just the 4050, missing all other GPUs.

T

tippyandbutter

04-27-2023, 02:51 AM #5

Bios displays just the 4050, missing all other GPUs.

H

Hecchicero
Member

171

04-28-2023, 07:54 PM

#6

It's strange, but it seems your chip doesn't have IGP, according to the information I found. I wasn't aware that AMD had a laptop chip missing this feature. My machine uses an R7 8845hs with IGP, and I experienced problems switching at one point, which is why I made my suggestion. Are you using the newest driver from Nvidia?

H

Hecchicero

04-28-2023, 07:54 PM #6

It's strange, but it seems your chip doesn't have IGP, according to the information I found. I wasn't aware that AMD had a laptop chip missing this feature. My machine uses an R7 8845hs with IGP, and I experienced problems switching at one point, which is why I made my suggestion. Are you using the newest driver from Nvidia?

J

jaayk
Member

123

05-17-2023, 11:17 AM

#7

Install GPU-Z to observe GPU activity during gaming. It shows TDP, frequency, temperature, voltage, and PerfCap reasons for performance issues. Windows power-saving settings might also affect results.

J

jaayk

05-17-2023, 11:17 AM #7

Install GPU-Z to observe GPU activity during gaming. It shows TDP, frequency, temperature, voltage, and PerfCap reasons for performance issues. Windows power-saving settings might also affect results.

H

Harryattesco
Junior Member

12

05-17-2023, 07:36 PM

#8

What power profile are you using? Have you installed all the latest drivers and Windows updates?

H

Harryattesco

05-17-2023, 07:36 PM #8

What power profile are you using? Have you installed all the latest drivers and Windows updates?

B

BreddyBoom
Member

93

05-17-2023, 09:41 PM

#9

Yes. I'm utilizing the most recent driver from Nvidia.

B

BreddyBoom

05-17-2023, 09:41 PM #9

Yes. I'm utilizing the most recent driver from Nvidia.

B

bigTy
Member

160

05-18-2023, 03:54 AM

#10

There is just one power plan named balanced, but I created another one and adjusted the CPU usage to 100% while plugged and unplugged. The issue remains unchanged. I'm pretty sure the problem is related only to the GPU, as it's pulling about 10 watts according to Nvidia data and reaching a maximum of 35% utilization.

B

bigTy

05-18-2023, 03:54 AM #10

There is just one power plan named balanced, but I created another one and adjusted the CPU usage to 100% while plugged and unplugged. The issue remains unchanged. I'm pretty sure the problem is related only to the GPU, as it's pulling about 10 watts according to Nvidia data and reaching a maximum of 35% utilization.

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