I improved my computer and now it keeps crashing, but I'm not sure what's causing it.
I improved my computer and now it keeps crashing, but I'm not sure what's causing it.
after my pc upgrade to a 9070XT, I installed a Gigabyte GP-UD1000GM PG5 V2.0 1000watt power supply and a Ryzen 7 7800X3D processor. my system began experiencing random crashes, not just during gaming but at unexpected times. these were sudden restarts as if someone pressed the restart button on the front panel. it occurs randomly, not only when using the system.
my complete build details are:
mb: b650 EAGLE AX rev 1.0 - - - - bios version: F30 05/22/2024
gpu: 9070XT asrock steel legend
cpu: ryzen 7 7800X3D
psu: Gigabyte GP-UD1000GM PG5 V2.0
ram: Corsair CMK32GX5M2B5200C40W 32gb 5200MT XMP
ssd: kingston renegade fury 2tb
cooler: peerless assassin 120 SE
case: montech xr
in the event viewer, the windows kernel logs these sudden restarts as critical shutdowns but provides no further details. i checked thermal profiles in amd adrenalin; the cpu idles at around 50 degrees and doesn’t exceed 80 under heavy load.
the first diagnostic action was using crystal disk to assess drive health. my drives are in perfect condition and should last a long time, so it wasn’t an issue. the second step involved testing the new cpu with cinebench. multicore and single core tests showed no abnormal temperatures or voltages, and the pc remained stable for 20 minutes. the cpu itself isn’t the cause.
now i have limited guidance on what might be wrong. it’s likely not my ram, since it wasn’t set to xmp mode and has been working normally from the start. however, my older bios version could be the problem, as the 9070XT is relatively new and my previous bios might conflict with the new gpu drivers. another possibility is that the front panel of my cheap case is damaged, causing the pc to restart itself accidentally. do any forum experts have any insights into what this could be?
Welcome to the forums, newcomer!
after my pc upgrade in which i upgraded to a 9070XT, a Gigabyte GP-UD1000GM PG5 V2.0 1000watt PSU and a ryzen 7 7800X3D and my pc started crashing randomly.
If these are what you upgraded to, what were you working with prior?
bios version: F30 05/22/2024
If you're certain that your motherboard is PCB revision 1.0, then you have BIOS updates pending;
https://www.gigabyte.com/Motherboard/B65...pport-Bios
Make sure you've manually installed the latest chipset driver, then update the BIOS to version F37. Clear the CMOS once you've verified your BIOS was successfully flashed.
Its probably not my RAM since my ram is not in XMP mode and its been running normal since the beginning.
If you're not running the ram at DDR5-5600MHz speeds, then you've left performance on the table although the sweet spot for AM5 is DDR5-6000MHz.
Something that is also possible but quite stupid is that the front panel of my cheap case is busted and that the pc accidently restarts itself.
Please elaborate. Use pictures to help illustrate that as well, if possible. You will need to host your images on a site akin to Imgur and then pass on a link for us to see.
I was using a 4060TI with 8gb, a Ryzen 5 7600, and a 650 watt Corsair power supply.
I updated my BIOS but it didn’t help.
I run it at 4800MT because XMP causes the system to fail.
The reboots and crashes happen suddenly, like if I had pressed the restart button on my case.
I've read claims that Adrenalin can cause instability in certain builds. I used Adrenalin on my 7950X three years ago without much benefit, then turned it off. I usually rely on HWMonitor for thermal monitoring. Did you perform a complete Windows reinstall after swapping out the CPU, GPU, etc., or did you just boot up with the existing drive? Although hardware upgrades can sometimes be done without a full install, a clean setup is often necessary at times.
Now that you're experiencing issues after the upgrade, consider replacing the SSD and installing Windows from scratch. You don’t need to spend much—even an old 240GB SATA SSD works well for testing. Your original operating system and files remain safe.
Don't rely solely on basic tools like Crystal Disk Info. I favor Hard Disk Sentinel and its more thorough scans, which can take hours. S.M.A.R.T. data isn’t always accurate in predicting problems.
I had a few Lexar SSDs that showed perfect results in Crystal, but a Hard Disk Sentinel scan uncovered many issues, explaining why Windows took 10 minutes to load.
https://www.hdsentinel.com/help/en/61_surfacetest.html
The front panel might have minor damage and still function, but a faulty power or reset switch on the motherboard could be the cause.
if the case has faulty wires, replace the front panel boards—don’t let them short.
you’ve made some significant changes, so I wouldn’t rely on a gigabyte psu to keep me safe.
how are you checking for heavy cpu loads? what software are you using.
1. new case 2. clean reinstall window, ensure it’s connected to a microsoft email to maintain the digital code for activation.
3. verify all files are backed up, including saves and games.
(i personally moved steam and games to a separate os drive so I don’t have to deal with this every time i need to update the system).