I don’t understand the reason behind your internet interruptions.
I don’t understand the reason behind your internet interruptions.
He should use at least a Category 6 cable, possibly a Cat6A, if the issue lies with the cable itself. I’m currently using a Cat6A cable and am satisfied with the performance.
6a offers better performance, though if you're not using 10gb it might be excessive. Spending more for similar outcomes is usually unnecessary in most situations, since eventually when 10gb becomes practical and cost-effective, you might want to upgrade the cables for durability against wear and bending.
It confirms I get the performance I expect with minimal risk of electronic disruption because it’s shielded by SSTP/SFTP. I notice a clear improvement, particularly after adjusting my NIC adapter. My motherboard supports a 2.5 Gigabit Ethernet connection, so once Comcast’s xFi 3rd generation modem is installed, I can enjoy the same speed and use the cable as intended. Link: Overview of Xfinity Gateways
When the internet went down, I connected each device—PC, Xbox, and laptop—individually through the same cable to check if the modem was receiving a signal. The Xbox was the only one showing internet access, while the PC and laptop reported no connection. I also experimented with different cables.
I conducted additional tests and connected all the equipment to the outdoor cable entry point. The issue persists—Cox appears to be dropping packets somewhere, and the router still experiences occasional problems. I expect to present the findings and hopefully arrange for a technician to resolve the matter.
It seems you're confirming the issue is on the ISP side. You'd like to investigate any damage to the wiring and the connection point. Taking photos of the cable connections would be helpful, especially if they're 110V or newer. This isn't something I've done in India before.
You've already confirmed the problem lies mostly with them using the pathping command. There were some dropped packets on your side toward your router, but 98% of your data was lost on their end after the first hop, which is your modem. It makes sense to let them investigate it and move forward. I wouldn't bother trying to interfere with the external cables—this is their responsibility.