F5F Stay Refreshed Hardware Desktop I don’t have a way to remove the malware, and it has taken away my mouse.

I don’t have a way to remove the malware, and it has taken away my mouse.

I don’t have a way to remove the malware, and it has taken away my mouse.

_
_Mikage_
Junior Member
9
04-17-2025, 07:58 AM
#1
I’ve been facing frequent crashes and blue screens every five minutes, except during League of Legends sessions. I ran Kaspersky initially, but the program blocked access and seemed to monitor my screen. It detected a Trojan host, causing repeated failures before I could delete or restart. The system won’t let me reset or restore from a previous state, leaving me without a cursor. I’m stuck and need guidance on formatting this PC before things worsen. Thank you.
_
_Mikage_
04-17-2025, 07:58 AM #1

I’ve been facing frequent crashes and blue screens every five minutes, except during League of Legends sessions. I ran Kaspersky initially, but the program blocked access and seemed to monitor my screen. It detected a Trojan host, causing repeated failures before I could delete or restart. The system won’t let me reset or restore from a previous state, leaving me without a cursor. I’m stuck and need guidance on formatting this PC before things worsen. Thank you.

M
MadameVastra
Junior Member
47
04-23-2025, 02:52 AM
#2
The optimal approach seems to be resetting and reinstalling Windows. Look for the "clean install" part under the "Steps to reinstall Windows with media" section on this page. Afterward, verify that all drivers are current and familiarize yourself with safe browsing practices. https://support.microsoft.com/en-us/wind...9e2b022fc7 Consider whether additional issues exist beyond malware, as a hacker might still benefit from disrupting your system frequently. Ensure your power supply is adequate, there’s no overheating, and your storage devices are functioning properly. You can analyze crash reasons using the Windows Event Log.
M
MadameVastra
04-23-2025, 02:52 AM #2

The optimal approach seems to be resetting and reinstalling Windows. Look for the "clean install" part under the "Steps to reinstall Windows with media" section on this page. Afterward, verify that all drivers are current and familiarize yourself with safe browsing practices. https://support.microsoft.com/en-us/wind...9e2b022fc7 Consider whether additional issues exist beyond malware, as a hacker might still benefit from disrupting your system frequently. Ensure your power supply is adequate, there’s no overheating, and your storage devices are functioning properly. You can analyze crash reasons using the Windows Event Log.

_
_GodPotato_
Member
105
04-23-2025, 04:52 AM
#3
Stop using the internet and reinstall Windows from the beginning.
_
_GodPotato_
04-23-2025, 04:52 AM #3

Stop using the internet and reinstall Windows from the beginning.

F
FLO_SKY_HD
Junior Member
20
04-23-2025, 05:36 AM
#4
It seems like a trojan host operates by secretly using your GPU when the computer is off. These issues began after you stopped unplugging your PC at night, possibly damaging your hardware. Your parts might be worn out, and you can't access your device or see the cursor—this makes it hard to open links or check the status.
F
FLO_SKY_HD
04-23-2025, 05:36 AM #4

It seems like a trojan host operates by secretly using your GPU when the computer is off. These issues began after you stopped unplugging your PC at night, possibly damaging your hardware. Your parts might be worn out, and you can't access your device or see the cursor—this makes it hard to open links or check the status.

L
Leyhaya
Posting Freak
801
04-23-2025, 07:14 AM
#5
Turn off your internet router and contact your ISP to see if they can block trojans and viruses from their side. Buy a new SSD and a USB key. Download Windows from Microsoft's website using the USB key as an installer. Format the USB key for use with Windows. Replace all your drives completely—don’t just unplug them. Clear the CMOS memory. Set the brand new SSD as the boot drive. Install Windows via the USB key, then add anti-virus and Malwarebytes. After everything works, restore your router. Complete the installation of necessary drivers and software. Regarding the removed drives, never plug them back in again. If you need data from them, take it to a repair shop and explain the issue; request an estimate. Be cautious about any passwords being compromised—change them all. This is especially important if you used a banking app on that device. Good luck! P.S. This approach may seem extreme, but it’s the safest way to secure your system.
L
Leyhaya
04-23-2025, 07:14 AM #5

Turn off your internet router and contact your ISP to see if they can block trojans and viruses from their side. Buy a new SSD and a USB key. Download Windows from Microsoft's website using the USB key as an installer. Format the USB key for use with Windows. Replace all your drives completely—don’t just unplug them. Clear the CMOS memory. Set the brand new SSD as the boot drive. Install Windows via the USB key, then add anti-virus and Malwarebytes. After everything works, restore your router. Complete the installation of necessary drivers and software. Regarding the removed drives, never plug them back in again. If you need data from them, take it to a repair shop and explain the issue; request an estimate. Be cautious about any passwords being compromised—change them all. This is especially important if you used a banking app on that device. Good luck! P.S. This approach may seem extreme, but it’s the safest way to secure your system.

F
Fa_derp
Junior Member
4
04-23-2025, 03:19 PM
#6
Sure, you can click Start Menu > Restart or open MSCONFIG.
F
Fa_derp
04-23-2025, 03:19 PM #6

Sure, you can click Start Menu > Restart or open MSCONFIG.

G
GC_Lewk
Member
219
04-23-2025, 04:20 PM
#7
The computer restarts itself repeatedly, likely because the SSD is failing. I’m considering replacing it with a new one.
G
GC_Lewk
04-23-2025, 04:20 PM #7

The computer restarts itself repeatedly, likely because the SSD is failing. I’m considering replacing it with a new one.

K
ke_bab_gamer
Junior Member
12
04-23-2025, 04:39 PM
#8
On Linux or macOS, activate the incompatibility feature to block malware
K
ke_bab_gamer
04-23-2025, 04:39 PM #8

On Linux or macOS, activate the incompatibility feature to block malware

K
KaduZ
Junior Member
47
04-24-2025, 12:27 AM
#9
The issue persisted repeatedly.
K
KaduZ
04-24-2025, 12:27 AM #9

The issue persisted repeatedly.