F5F Stay Refreshed Power Users Networks I charge for a 300 Mbps connection but only receive 70 kbps download speeds.

I charge for a 300 Mbps connection but only receive 70 kbps download speeds.

I charge for a 300 Mbps connection but only receive 70 kbps download speeds.

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Skyarcherrs1
Junior Member
21
11-26-2016, 03:15 PM
#1
I've been nearing my advertised internet speeds until today when I connected to a mobile hotspot and then switched to Wi-Fi. My downloads remained around 4 Mbps on Speedtest, while my phone only got about 8 Mbps. However, my upload speeds are fine. If anyone can clarify this, it would be really helpful.
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Skyarcherrs1
11-26-2016, 03:15 PM #1

I've been nearing my advertised internet speeds until today when I connected to a mobile hotspot and then switched to Wi-Fi. My downloads remained around 4 Mbps on Speedtest, while my phone only got about 8 Mbps. However, my upload speeds are fine. If anyone can clarify this, it would be really helpful.

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FakerDude
Member
147
12-04-2016, 10:10 AM
#2
Might
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FakerDude
12-04-2016, 10:10 AM #2

Might

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CatNinjaXD
Member
208
12-06-2016, 04:25 AM
#3
Find the position of your router inside the home. Determine the distance between you and your cabinet (green junction box). Identify how many devices are connected simultaneously. Check how many individuals are using it during busy periods.
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CatNinjaXD
12-06-2016, 04:25 AM #3

Find the position of your router inside the home. Determine the distance between you and your cabinet (green junction box). Identify how many devices are connected simultaneously. Check how many individuals are using it during busy periods.

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_SmilesKillMe
Member
144
12-06-2016, 11:12 AM
#4
The router is roughly five meters away, linked through Ethernet, with your main switch located just a block away. It's situated on the opposite side of the street, and only you're using it for streaming and browsing while others aren't.
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_SmilesKillMe
12-06-2016, 11:12 AM #4

The router is roughly five meters away, linked through Ethernet, with your main switch located just a block away. It's situated on the opposite side of the street, and only you're using it for streaming and browsing while others aren't.

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Lineheads
Member
51
12-06-2016, 11:25 AM
#5
It seems there could be a technical issue or update happening, possibly affecting your connection. This is common with ISPs and may require a server adjustment.
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Lineheads
12-06-2016, 11:25 AM #5

It seems there could be a technical issue or update happening, possibly affecting your connection. This is common with ISPs and may require a server adjustment.

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Mike_MC
Junior Member
16
12-25-2016, 02:17 PM
#6
It doesn't mean the end of the world, and I can't look into the router settings since I don't have admin rights. Thanks for your reply!
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Mike_MC
12-25-2016, 02:17 PM #6

It doesn't mean the end of the world, and I can't look into the router settings since I don't have admin rights. Thanks for your reply!

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Together
Junior Member
8
12-25-2016, 04:44 PM
#7
Hey there! Did you notice the same pattern after restarting your router and modem? You can access modem statistics at http://192.168.100.1.
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Together
12-25-2016, 04:44 PM #7

Hey there! Did you notice the same pattern after restarting your router and modem? You can access modem statistics at http://192.168.100.1.

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mineuout482
Posting Freak
812
12-29-2016, 10:06 AM
#8
Switching to Wi-Fi only slightly improves speed; if possible, use your Ethernet cable as suggested. Keep the router away from ceramic objects that can block the signal. On Wi-Fi, try changing the channel to 3, 6, 9, or 12. Be aware that if your nearest junction box is full, you might connect to a farther one, resulting in slower speeds.
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mineuout482
12-29-2016, 10:06 AM #8

Switching to Wi-Fi only slightly improves speed; if possible, use your Ethernet cable as suggested. Keep the router away from ceramic objects that can block the signal. On Wi-Fi, try changing the channel to 3, 6, 9, or 12. Be aware that if your nearest junction box is full, you might connect to a farther one, resulting in slower speeds.

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SLOgamingLP
Member
220
12-30-2016, 08:01 PM
#9
The reboot of the modem resolved the issue, thank you for your assistance.
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SLOgamingLP
12-30-2016, 08:01 PM #9

The reboot of the modem resolved the issue, thank you for your assistance.

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Dorito977
Member
177
12-30-2016, 09:02 PM
#10
You likely need a fresh router. I connect to my ISP modem and join a mesh network to show my Wi-Fi. My partner had a similar issue with her connection speed, but it wasn’t working properly. A router that’s more than two years old probably isn’t fast enough. There could be a cheaper issue at play. Your Ethernet cable might be faulty. If yours isn’t Cat6—though Cat7 is available but sometimes unnecessary—or the cable itself is damaged, a broken connection could be the problem. I replaced a damaged Cat6 cable and it resolved the issue completely. So upgrading your Ethernet cable or getting a new router should help!
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Dorito977
12-30-2016, 09:02 PM #10

You likely need a fresh router. I connect to my ISP modem and join a mesh network to show my Wi-Fi. My partner had a similar issue with her connection speed, but it wasn’t working properly. A router that’s more than two years old probably isn’t fast enough. There could be a cheaper issue at play. Your Ethernet cable might be faulty. If yours isn’t Cat6—though Cat7 is available but sometimes unnecessary—or the cable itself is damaged, a broken connection could be the problem. I replaced a damaged Cat6 cable and it resolved the issue completely. So upgrading your Ethernet cable or getting a new router should help!

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