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I can't install Windows. Please try again later or contact support for assistance.

I can't install Windows. Please try again later or contact support for assistance.

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Rosen05
Member
152
04-24-2016, 11:59 PM
#1
I have a G713P laptop from Asus that I acquired through a trade. When trying to install Windows, I encounter a BSOD with the error "ACPI BIOS ERROR." I've used Rufus, regular Windows, and Ventoy, tried adding RAM in each slot, reinstalled the BIOS, but the issue persists. I can run Linux, though I'm hesitant due to anti-cheat restrictions and limited experience. A chat GPT suggested my CPU memory controller might be faulty from running hot, but I consider that advice with caution. The owner had it on Linux and mentioned they couldn't resolve the Windows installation problem, even though it still appears to occur. Is there a way to fix this?
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Rosen05
04-24-2016, 11:59 PM #1

I have a G713P laptop from Asus that I acquired through a trade. When trying to install Windows, I encounter a BSOD with the error "ACPI BIOS ERROR." I've used Rufus, regular Windows, and Ventoy, tried adding RAM in each slot, reinstalled the BIOS, but the issue persists. I can run Linux, though I'm hesitant due to anti-cheat restrictions and limited experience. A chat GPT suggested my CPU memory controller might be faulty from running hot, but I consider that advice with caution. The owner had it on Linux and mentioned they couldn't resolve the Windows installation problem, even though it still appears to occur. Is there a way to fix this?

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Dbb717
Junior Member
26
04-26-2016, 12:59 AM
#2
It seems better to consider returning the item rather than trying to fix it.
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Dbb717
04-26-2016, 12:59 AM #2

It seems better to consider returning the item rather than trying to fix it.

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CMGx
Junior Member
23
04-30-2016, 09:47 AM
#3
In theory, could an OEM request a recovery CD from Asus? Or is that no longer possible? Probably not, though it might still be an option if standard Windows fixes fail. Some believe the person just needs to completely erase the hard drive.
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CMGx
04-30-2016, 09:47 AM #3

In theory, could an OEM request a recovery CD from Asus? Or is that no longer possible? Probably not, though it might still be an option if standard Windows fixes fail. Some believe the person just needs to completely erase the hard drive.

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augustb19907
Senior Member
456
04-30-2016, 02:54 PM
#4
Why bother fixing something when it already has problems? Unless it’s very inexpensive or you’re familiar with the repair process. Right now, the situation is inherited from someone who knew they were selling a faulty product. Ideally, updating the machine’s BIOS to a compatible version would resolve the issue. In the worst scenario, you’ll invest significant time trying to fix it without success, just like the original owner did.
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augustb19907
04-30-2016, 02:54 PM #4

Why bother fixing something when it already has problems? Unless it’s very inexpensive or you’re familiar with the repair process. Right now, the situation is inherited from someone who knew they were selling a faulty product. Ideally, updating the machine’s BIOS to a compatible version would resolve the issue. In the worst scenario, you’ll invest significant time trying to fix it without success, just like the original owner did.

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Greeklemon
Member
59
04-30-2016, 03:47 PM
#5
Yeah, idk either... On other hand they could just enjoy the Linux life! Win 11 is a dogwater os anyways
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Greeklemon
04-30-2016, 03:47 PM #5

Yeah, idk either... On other hand they could just enjoy the Linux life! Win 11 is a dogwater os anyways

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walmartmic
Member
210
05-02-2016, 06:18 AM
#6
It seems you'd like clarification on several points after resetting the BIOS. How far Windows installs before encountering a blue screen? Does this occur only during a direct boot from the drive, or do additional steps trigger it? After the reset, have any settings been altered? Is Secure Boot enabled and configured for Legacy or UEFI mode?
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walmartmic
05-02-2016, 06:18 AM #6

It seems you'd like clarification on several points after resetting the BIOS. How far Windows installs before encountering a blue screen? Does this occur only during a direct boot from the drive, or do additional steps trigger it? After the reset, have any settings been altered? Is Secure Boot enabled and configured for Legacy or UEFI mode?

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ZenaKing
Junior Member
40
05-03-2016, 04:54 AM
#7
I can’t got it off a trade guy said it ran fine but as soon as I brought up windows not working I was blocked
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ZenaKing
05-03-2016, 04:54 AM #7

I can’t got it off a trade guy said it ran fine but as soon as I brought up windows not working I was blocked

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chuy2495
Junior Member
13
05-03-2016, 05:06 PM
#8
I’ve cleaned the storage several times and used a fresh SSD with Windows, but it still doesn’t boot up.
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chuy2495
05-03-2016, 05:06 PM #8

I’ve cleaned the storage several times and used a fresh SSD with Windows, but it still doesn’t boot up.

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PERKSIE
Junior Member
48
05-05-2016, 02:14 PM
#9
The Rufus interface doesn’t launch properly, triggering the Windows Boot Manager and causing crashes on the Windows screen. I can’t even press any buttons; it just freezes. After a reset, I disabled Secure Boot but didn’t change Storage Mode settings, so it remains set to default.
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PERKSIE
05-05-2016, 02:14 PM #9

The Rufus interface doesn’t launch properly, triggering the Windows Boot Manager and causing crashes on the Windows screen. I can’t even press any buttons; it just freezes. After a reset, I disabled Secure Boot but didn’t change Storage Mode settings, so it remains set to default.

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isak_ranola
Junior Member
4
05-06-2016, 11:15 PM
#10
This setting keeps the Windows version already installed, rather than using the USB installer. It's done for convenience or to maintain system consistency. The reason behind it isn't always clear unless you check your installation details.
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isak_ranola
05-06-2016, 11:15 PM #10

This setting keeps the Windows version already installed, rather than using the USB installer. It's done for convenience or to maintain system consistency. The reason behind it isn't always clear unless you check your installation details.

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