I can assist with your router issue! What seems to be the problem?

F5F Stay Refreshed Power Users Networks I can assist with your router issue! What seems to be the problem?

I can assist with your router issue! What seems to be the problem?

I can assist with your router issue! What seems to be the problem?

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_Shulk
Junior Member

12

11-29-2024, 06:00 AM

#1

Your DSL connection was accidentally disconnected, leaving you without internet. The status light shows green while the internet light remains red. On your phone, it displays a Wi-Fi signal but no active internet access. After trying resets and restarts of the router, the issue persists. Please let me know if this isn't the appropriate place to share your problem.

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_Shulk

11-29-2024, 06:00 AM #1

Your DSL connection was accidentally disconnected, leaving you without internet. The status light shows green while the internet light remains red. On your phone, it displays a Wi-Fi signal but no active internet access. After trying resets and restarts of the router, the issue persists. Please let me know if this isn't the appropriate place to share your problem.

D

daisygirl876
Junior Member

9

11-30-2024, 04:50 PM

#2

It wasn't clear that I just reinserted the DSL cable.

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daisygirl876

11-30-2024, 04:50 PM #2

It wasn't clear that I just reinserted the DSL cable.

D

DerKreiki
Member

178

11-30-2024, 08:41 PM

#3

Do you own a modem in addition to this router? Be sure to restart both. (Disconnect for a minimum of 60 seconds.)

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DerKreiki

11-30-2024, 08:41 PM #3

Do you own a modem in addition to this router? Be sure to restart both. (Disconnect for a minimum of 60 seconds.)

E

EusebioPT
Junior Member

4

12-22-2024, 06:59 PM

#4

I don't believe I own a modem.

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EusebioPT

12-22-2024, 06:59 PM #4

I don't believe I own a modem.

J

jbrowar
Junior Member

2

12-23-2024, 12:18 AM

#5

The image you share combines a gateway, modem, and router into a single unit. You can only restart it by power cycling. If the issue persists, contact your internet service provider.

J

jbrowar

12-23-2024, 12:18 AM #5

The image you share combines a gateway, modem, and router into a single unit. You can only restart it by power cycling. If the issue persists, contact your internet service provider.

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furiosdestroer
Member

204

12-23-2024, 03:51 AM

#6

You ask if 'pulled out' refers to normal disconnection or removing the cord completely. If removed, the phone's DSL cable might be damaged—check for a spare cord—or the jack on the modem could be bent where the phone cable connects.

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furiosdestroer

12-23-2024, 03:51 AM #6

You ask if 'pulled out' refers to normal disconnection or removing the cord completely. If removed, the phone's DSL cable might be damaged—check for a spare cord—or the jack on the modem could be bent where the phone cable connects.