F5F Stay Refreshed Hardware Desktop I can assist with your ASUS ROG Strix G15. What do you need help with?

I can assist with your ASUS ROG Strix G15. What do you need help with?

I can assist with your ASUS ROG Strix G15. What do you need help with?

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RubenShadow
Junior Member
17
07-08-2023, 02:06 PM
#1
I own an ASUS ROG Strix G15 and have encountered a problem. Pressing the power button doesn't turn on the screen; only the keyboard's RGB lights and fans spin, while the airplane mode and power indicators stay lit. The caps lock light also fails to activate when pressed. About three to four days prior, I replaced the entire keyboard because it was malfunctioning and wouldn't start or charge. The repair shop suggested replacing the power button since it had an issue. Afterward, the system wouldn't shut down properly—Windows didn’t recognize a shutdown, so I had to force close it each time. Someone knows why the screen remains off? I took it to a local repair shop who said the graphics card is faulty and recommended checking the motherboard or replacing it. Swapping the motherboard is expensive, so any alternative ideas or fixes would be appreciated. Thank you ahead of time!
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RubenShadow
07-08-2023, 02:06 PM #1

I own an ASUS ROG Strix G15 and have encountered a problem. Pressing the power button doesn't turn on the screen; only the keyboard's RGB lights and fans spin, while the airplane mode and power indicators stay lit. The caps lock light also fails to activate when pressed. About three to four days prior, I replaced the entire keyboard because it was malfunctioning and wouldn't start or charge. The repair shop suggested replacing the power button since it had an issue. Afterward, the system wouldn't shut down properly—Windows didn’t recognize a shutdown, so I had to force close it each time. Someone knows why the screen remains off? I took it to a local repair shop who said the graphics card is faulty and recommended checking the motherboard or replacing it. Swapping the motherboard is expensive, so any alternative ideas or fixes would be appreciated. Thank you ahead of time!