I can assist with understanding memtest outcomes. Let me know what you're seeing and I'll explain it clearly.
I can assist with understanding memtest outcomes. Let me know what you're seeing and I'll explain it clearly.
I've faced repeated BSODs and app crashes. The store said my processor was the problem. I returned it for replacement and got another one while waiting. Despite that, the issues persisted. I ran a memory test but wasn't sure what the results meant. The report is available here: MemTest86-Report-20211217-161710.html
Checked if it's functioning properly at reduced speeds. It seems you're using the auto profile, not XMP (DOCP).
My RAM XMP settings are active. Are they interfering with your processor's performance? Updated on December 17, 2021 by Fenyxus
I'm not sure if I should change the BIOS settings myself, it's hard to understand what was going on with my PC when there were these crashes and Chrome issues.
Reach out directly to the store—it’s evident this isn’t isolated incidents. If you lack the expertise to resolve issues yourself, request a callback and mention the staff’s suggested fix, noting it didn’t work and persists. They’re responsible for incorrect initial diagnoses, so if you paid for their advice, inform them. Even if it falls under warranty, they remain accountable, not yours.
Most likely, start by turning off XMP and try again. The memtest outputs don’t need much explanation—they simply show if there’s an issue. A mistake indicates a problem, such as faulty RAM or a mismatch with the motherboard. Just continue testing until you pinpoint the cause.
Thanks @dilpickle, I've made the change and everything is working again. It's amazing how a single faulty stick could lead to such issues.