HP Printer 2600/2622 prints test sheets clearly, but other documents remain blank.
HP Printer 2600/2622 prints test sheets clearly, but other documents remain blank.
Hello,
My HP Deskjet 2622 printer works well for reports and test sheets with clear, strong colors. However, when printing other documents it produces blank pages. The blank sheets appear first before the next one starts printing, even when using PDFs, spreadsheets, or Word documents. I have tried cleaning the printer and unplugging it for five minutes, along with replacing the cartridges. Any advice would be very helpful.
Rosa
Update your post with complete details about the computer's hardware specifications and the operating system being used.
What programs are you printing from?
Are you using genuine HP ink cartridges?
Have you downloaded the printer drivers directly from HP's official website, installed them yourself, and adjusted the settings? Avoid third-party tools or installers. Make sure you're visiting the genuine HP website. A URL containing "HP" does not guarantee authenticity.
On your host system (Windows?) execute "dism" and "sfc /scanner" to detect and repair any damaged or faulty Windows files.
Understood. You note all print jobs from the computer trigger an ejection of one blank sheet, effectively printing another without ink. This behavior seems to point toward an issue with the printer driver. It might be necessary to uninstall the current driver in Device Manager, restart the system, and reinstall a fresh copy to resolve the problem.