HP OMEN 16 (2022) processor issues at 0.39GHz

F5F Stay Refreshed Hardware Desktop HP OMEN 16 (2022) processor issues at 0.39GHz

HP OMEN 16 (2022) processor issues at 0.39GHz

HP OMEN 16 (2022) processor issues at 0.39GHz

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The_Trap
Member

223

11-20-2024, 10:05 PM

#1

I bought this HP OMEN 16 with a 6800H and a 3070Ti. The laptop performed well initially, but after some use the CPU plummeted to just 0.39Ghz, making it unusable. I learned from others that HP released a BIOS update for this model, which was later patched. I visited the website, downloaded and installed the newest BIOS (older versions weren’t available). The problem continued—after a while it worked again, then crashed back to 0.39Ghz. The power settings were set to maximum performance in the Omen app; balanced settings didn’t help. Regular restarts didn’t solve it. Plugging in and out didn’t fix anything. Restarting the BIOS restored normal operation temporarily. Occasionally it worked, then would freeze at 0.39Ghz again. Unfortunately, even the AMD Ultimate Utility tool didn’t help. Any advice would be appreciated.

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The_Trap

11-20-2024, 10:05 PM #1

I bought this HP OMEN 16 with a 6800H and a 3070Ti. The laptop performed well initially, but after some use the CPU plummeted to just 0.39Ghz, making it unusable. I learned from others that HP released a BIOS update for this model, which was later patched. I visited the website, downloaded and installed the newest BIOS (older versions weren’t available). The problem continued—after a while it worked again, then crashed back to 0.39Ghz. The power settings were set to maximum performance in the Omen app; balanced settings didn’t help. Regular restarts didn’t solve it. Plugging in and out didn’t fix anything. Restarting the BIOS restored normal operation temporarily. Occasionally it worked, then would freeze at 0.39Ghz again. Unfortunately, even the AMD Ultimate Utility tool didn’t help. Any advice would be appreciated.

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holycow147
Member

103

11-20-2024, 10:05 PM

#2

It seems like a temperature concern—have you checked your core readings with tools like HWinfo?

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holycow147

11-20-2024, 10:05 PM #2

It seems like a temperature concern—have you checked your core readings with tools like HWinfo?

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SodaBubbles24
Member

145

11-20-2024, 10:05 PM

#3

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SodaBubbles24

11-20-2024, 10:05 PM #3

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AboooDy919
Member

207

11-20-2024, 10:05 PM

#4

I’m not sure what the problem actually was, but it worked out by itself. That’s pretty cool.

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AboooDy919

11-20-2024, 10:05 PM #4

I’m not sure what the problem actually was, but it worked out by itself. That’s pretty cool.

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Dawsongamerman
Junior Member

22

11-20-2024, 10:05 PM

#5

All prices stayed below 80 cents – the laptop is just two days old, lol!

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Dawsongamerman

11-20-2024, 10:05 PM #5

All prices stayed below 80 cents – the laptop is just two days old, lol!