F5F Stay Refreshed Hardware Desktop His brother's MSI Z390-A Pro is not turning on.

His brother's MSI Z390-A Pro is not turning on.

His brother's MSI Z390-A Pro is not turning on.

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TmineCraft34
Member
121
03-22-2018, 05:08 AM
#1
my brother recently purchased a z390-a pro from msi since his previous motherboard had faulty ram slots that prevented dual channel memory. now he wants a new board and checked his existing ram, but it wasn’t the issue then. after installing the new motherboard, i tried booting and it kept looping through two boot processes before idling. debug lights flashed briefly on the cpu and then on ram for a while. i reused one slot without success, then switched to my own system ram which also failed. i’m confused why his pc won’t start even though he connected the cpu and 24-pin connectors properly. i’ve tried turning off the psu to reset cmos, but since it’s a new board, i don’t know what to do. anyone have any ideas or advice?
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TmineCraft34
03-22-2018, 05:08 AM #1

my brother recently purchased a z390-a pro from msi since his previous motherboard had faulty ram slots that prevented dual channel memory. now he wants a new board and checked his existing ram, but it wasn’t the issue then. after installing the new motherboard, i tried booting and it kept looping through two boot processes before idling. debug lights flashed briefly on the cpu and then on ram for a while. i reused one slot without success, then switched to my own system ram which also failed. i’m confused why his pc won’t start even though he connected the cpu and 24-pin connectors properly. i’ve tried turning off the psu to reset cmos, but since it’s a new board, i don’t know what to do. anyone have any ideas or advice?

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TheKingofMC_
Member
64
03-22-2018, 06:52 AM
#2
Yes, I checked the connection.
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TheKingofMC_
03-22-2018, 06:52 AM #2

Yes, I checked the connection.

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TacoMemes_21
Junior Member
3
03-22-2018, 07:41 AM
#3
What are the complete specifications for the system? Also, it's necessary to remove the CMOS battery or short the CMOS pins to reset the CMOS.
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TacoMemes_21
03-22-2018, 07:41 AM #3

What are the complete specifications for the system? Also, it's necessary to remove the CMOS battery or short the CMOS pins to reset the CMOS.

R
RageGlitch
Posting Freak
771
03-22-2018, 01:49 PM
#4
This refers to the power cable for the CPU.
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RageGlitch
03-22-2018, 01:49 PM #4

This refers to the power cable for the CPU.

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Shikeishuu_
Member
154
03-22-2018, 05:45 PM
#5
He has an i7-6700k processor, a recent motherboard, 1060 Ti and CX600M from Corsair, and 16GB of 3000MHz Corsair Vengeance DDR4 RAM.
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Shikeishuu_
03-22-2018, 05:45 PM #5

He has an i7-6700k processor, a recent motherboard, 1060 Ti and CX600M from Corsair, and 16GB of 3000MHz Corsair Vengeance DDR4 RAM.

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Vaclord
Junior Member
4
03-22-2018, 07:42 PM
#6
They don’t fit together. The board needs a 100 or 200 chipset to support that CPU.
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Vaclord
03-22-2018, 07:42 PM #6

They don’t fit together. The board needs a 100 or 200 chipset to support that CPU.

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TwilightPuppy
Junior Member
40
03-28-2018, 10:29 PM
#7
It seems the CPU isn't compatible with the motherboard, which explains why it won't boot. Thanks for letting me know!
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TwilightPuppy
03-28-2018, 10:29 PM #7

It seems the CPU isn't compatible with the motherboard, which explains why it won't boot. Thanks for letting me know!

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Koalacat101
Member
139
03-29-2018, 07:53 AM
#8
np, verify compatibility first before purchasing. Good luck!
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Koalacat101
03-29-2018, 07:53 AM #8

np, verify compatibility first before purchasing. Good luck!

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LilacLilly
Junior Member
15
03-29-2018, 04:24 PM
#9
I picked the motherboard using pcpartpicker, but I’m taking full responsibility.
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LilacLilly
03-29-2018, 04:24 PM #9

I picked the motherboard using pcpartpicker, but I’m taking full responsibility.

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mintigo
Junior Member
15
03-29-2018, 10:04 PM
#10
The PC part picker must display an incompatibility alert for the specified board and CPU.
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mintigo
03-29-2018, 10:04 PM #10

The PC part picker must display an incompatibility alert for the specified board and CPU.