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HDR Mode Issue

HDR Mode Issue

P
74
02-07-2021, 03:46 AM
#1
Hi, I'm dealing with an issue for a few months now regarding HDR. Whenever I watch HDR content on my PC, it suddenly shuts down after a few minutes, sometimes with a warning or reset feeling. I reinstalled Windows 11 but the problem persists. It only happens when HDR is active or I'm viewing HDR media. It doesn't occur during regular gameplay (like Apex Legends or Need for Speed Heat) or when exporting projects in programs such as Premier Pro, Arnold, Maya3D, or Keyshot. Please help.

System specs:
- MSI B450 Carbon Pro AC Ryzen 7 3700X (Stock Fan)
- Asus ROG Radeon 6900XT LC 32GB (4x8GB XPG D60G)
- 1TB Gen 3 NVME SSD (XPG S40G)
- 2TB M.2 SATA SSD (WD Blue)
- 4TB Seagate Barracuda HDD 7200RPM
- Gigabyte 700W Power Supply (B700H)
- Antec Gaming Case with 4 ARGB fans
- Monitor LG UltraGear 34" UltraWide 144Hz
- Logitech G502 Lightspeed mouse
- Keyboard Redragon Horus K621 TKL
- Headset JBL Quantum ONE
P
Powerhouse1510
02-07-2021, 03:46 AM #1

Hi, I'm dealing with an issue for a few months now regarding HDR. Whenever I watch HDR content on my PC, it suddenly shuts down after a few minutes, sometimes with a warning or reset feeling. I reinstalled Windows 11 but the problem persists. It only happens when HDR is active or I'm viewing HDR media. It doesn't occur during regular gameplay (like Apex Legends or Need for Speed Heat) or when exporting projects in programs such as Premier Pro, Arnold, Maya3D, or Keyshot. Please help.

System specs:
- MSI B450 Carbon Pro AC Ryzen 7 3700X (Stock Fan)
- Asus ROG Radeon 6900XT LC 32GB (4x8GB XPG D60G)
- 1TB Gen 3 NVME SSD (XPG S40G)
- 2TB M.2 SATA SSD (WD Blue)
- 4TB Seagate Barracuda HDD 7200RPM
- Gigabyte 700W Power Supply (B700H)
- Antec Gaming Case with 4 ARGB fans
- Monitor LG UltraGear 34" UltraWide 144Hz
- Logitech G502 Lightspeed mouse
- Keyboard Redragon Horus K621 TKL
- Headset JBL Quantum ONE

R
Redqan
Member
154
02-07-2021, 06:52 PM
#2
Scans system for damaged files, corruption may be the cause
R
Redqan
02-07-2021, 06:52 PM #2

Scans system for damaged files, corruption may be the cause

M
mousse2006
Member
157
02-09-2021, 07:29 AM
#3
Attempted to reinstall Windows multiple times, and even after that, the issue persisted. Thanks for the suggestion.
M
mousse2006
02-09-2021, 07:29 AM #3

Attempted to reinstall Windows multiple times, and even after that, the issue persisted. Thanks for the suggestion.

T
TheThroneMC
Junior Member
7
02-10-2021, 11:32 PM
#4
Is your display configured to support HDR in the OS settings? Do you have the latest firmware for your monitor? You might want to test it with a different cable or port on the device or GPU. HDR can sometimes cause issues.
T
TheThroneMC
02-10-2021, 11:32 PM #4

Is your display configured to support HDR in the OS settings? Do you have the latest firmware for your monitor? You might want to test it with a different cable or port on the device or GPU. HDR can sometimes cause issues.

D
Demonsss91
Posting Freak
767
02-20-2021, 02:36 PM
#5
Reviewed every OSD setting and tested with various cables. No other HDR monitor available for testing.
D
Demonsss91
02-20-2021, 02:36 PM #5

Reviewed every OSD setting and tested with various cables. No other HDR monitor available for testing.