Have trouble with your PC freezing and showing a black screen?
Have trouble with your PC freezing and showing a black screen?
You're experiencing a freezing issue on your Windows 10 64-bit desktop PC, where it freezes to a black screen with a cursor and becomes unresponsive after trying to sleep or shut down. The only way to resume is by completely powering off the computer. This suggests a serious system instability problem. It might be necessary to reinstall your operating system to resolve the issue.