F5F Stay Refreshed Hardware Desktop Have trouble with your gaming PC that shuts down unexpectedly during specific games.

Have trouble with your gaming PC that shuts down unexpectedly during specific games.

Have trouble with your gaming PC that shuts down unexpectedly during specific games.

C
CuzImLocked
Junior Member
Find
21
06-28-2025, 10:15 PM
#1
Computer Specifications:
Desktop configuration
GPU: Powercolor Figther
AMD Radeon RX 5600XT
CPU: RYZEN 5 3600 6 Cores / 12 Threads
Motherboard: Asus B350M-K
BIOS Version: 6233
RAM: 8GB x2 Crucial by Micron DDR4 CL22
Power Supply: Cooler Master G600 Gold 80+ Gold rated, non-modular
Case: Citra Meta 2 with 140mm intake / 120mm exhaust
Operating System & Version: Windows 10 Pro 19045.5247
GPU Drivers: Adrenaline Driver v24.10.1 (32.0.12019.1028)
Chipset Drivers: AMD B350 CHIPSET DRIVERS VERSION 6.05.16.221
Background Applications: MSI afterburner, Firefox, Steam, EGS, Whatsapp, etc.

Description of the Issue:
Over the past few months I've faced this unusual problem with my PC. It varies depending on the game, causing random freezes or black screens followed by unexpected restarts. The crashes are hard to recreate and occur unpredictably. I performed an AIDA64 stress test all night without the system rebooting. Occasionally, certain games could run for hours before suddenly crashing during normal gameplay.

Games that have been affected include The Witcher 3, deus ex mankind divided, Street Fighter 6 (rarely), and possibly others I'm not remembering.

Troubleshooting Steps:
I've switched to a different CPU, but the problem persists. It was present with the 3500x before and now with the 3600. The PSU is a Cooler Master G600 Gold 80+ Gold, refurbished, tier B, gold rated by Cybernetics. I chose it for reliability based on positive reviews.

Temperatures remain within safe limits (70°C max) in the Citra Meta case. I've played multiple titles—Cyberpunk 2077, RE4 Remastered, Ratchet & Clank Rift Apart, God of War, Back 4 Blood, and more—for extended periods without issues. The Windows Event Log records only "kernel power (41)" during these events.

My concerns:
- I use a power strip; this doesn't explain why some games run for hours without problems.
- The motherboard front USB is faulty and the rear USB connections are damaged—possibly end of life.
- The PSU is not brand new; it arrived shrink-wrapped, yet appears to be over four years old (released in 2021) but has been used.
- The system feels unstable overall. Stability testing I've run so far includes AIDA64 Extreme, but I'm open to suggestions for further troubleshooting.
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C
CuzImLocked
06-28-2025, 10:15 PM #1

Computer Specifications:
Desktop configuration
GPU: Powercolor Figther
AMD Radeon RX 5600XT
CPU: RYZEN 5 3600 6 Cores / 12 Threads
Motherboard: Asus B350M-K
BIOS Version: 6233
RAM: 8GB x2 Crucial by Micron DDR4 CL22
Power Supply: Cooler Master G600 Gold 80+ Gold rated, non-modular
Case: Citra Meta 2 with 140mm intake / 120mm exhaust
Operating System & Version: Windows 10 Pro 19045.5247
GPU Drivers: Adrenaline Driver v24.10.1 (32.0.12019.1028)
Chipset Drivers: AMD B350 CHIPSET DRIVERS VERSION 6.05.16.221
Background Applications: MSI afterburner, Firefox, Steam, EGS, Whatsapp, etc.

Description of the Issue:
Over the past few months I've faced this unusual problem with my PC. It varies depending on the game, causing random freezes or black screens followed by unexpected restarts. The crashes are hard to recreate and occur unpredictably. I performed an AIDA64 stress test all night without the system rebooting. Occasionally, certain games could run for hours before suddenly crashing during normal gameplay.

Games that have been affected include The Witcher 3, deus ex mankind divided, Street Fighter 6 (rarely), and possibly others I'm not remembering.

Troubleshooting Steps:
I've switched to a different CPU, but the problem persists. It was present with the 3500x before and now with the 3600. The PSU is a Cooler Master G600 Gold 80+ Gold, refurbished, tier B, gold rated by Cybernetics. I chose it for reliability based on positive reviews.

Temperatures remain within safe limits (70°C max) in the Citra Meta case. I've played multiple titles—Cyberpunk 2077, RE4 Remastered, Ratchet & Clank Rift Apart, God of War, Back 4 Blood, and more—for extended periods without issues. The Windows Event Log records only "kernel power (41)" during these events.

My concerns:
- I use a power strip; this doesn't explain why some games run for hours without problems.
- The motherboard front USB is faulty and the rear USB connections are damaged—possibly end of life.
- The PSU is not brand new; it arrived shrink-wrapped, yet appears to be over four years old (released in 2021) but has been used.
- The system feels unstable overall. Stability testing I've run so far includes AIDA64 Extreme, but I'm open to suggestions for further troubleshooting.

Reply
Reply
L
lShecka_
Junior Member
Find
25
06-28-2025, 10:15 PM
#2
Welcome to the forums, newcomer!
My PSU is 600w and is a cooler master g600 gold. Got it refurbished yes, but it's a tier B unit on the PSU tier list and has a gold rating on cybernetics. I specifically picked it because it has good reviews and should be reliable
One of the issues with the classification of refurbished, is usually that the unit was probably returned by another user and they didn't know what's wrong with it or didn't know how to fix it, so they tend to be someone else's problem, so they're let off for less than MSRP which also helps getting inventory moving forward. A brand new unit would hold next to the reviews. An used unit, will can not be made to stand next to a review, mind you.
the PSU isn't brand new. Came shrink wrapped and everything and shouldn't be older than 4 years (PSU came out in 2021 or something) but it's used
Another red flag, the unit being used.
Without dwelling on your tier and 80+ efficiency rating, have you tried sourcing(borrow, not buy) a higher wattage reliably built(non refurbished) 650W PSU to rule out your PSU being the root cause of the issue?
Asus B350m-k with latest bios and chipset drivers as of posting
For the sake of relevance, what BIOS version are you on for your motherboard? If you'd flashed the BIOS prior to this thread's creation, did you clear the CMOS after verifying your BIOS was flashed successfully? To add, the VRM's on that board are bare...see if aiming a fan at the VRM's help curb the reboots.
Generic snowman 4 heatpipe cpu cooler. Gets the job done, system isnt overheating
Mind sharing a link or picture to said heatsink? What sort of temps are you seeing? How are you monitoring your temps?
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Reply
L
lShecka_
06-28-2025, 10:15 PM #2

Welcome to the forums, newcomer!
My PSU is 600w and is a cooler master g600 gold. Got it refurbished yes, but it's a tier B unit on the PSU tier list and has a gold rating on cybernetics. I specifically picked it because it has good reviews and should be reliable
One of the issues with the classification of refurbished, is usually that the unit was probably returned by another user and they didn't know what's wrong with it or didn't know how to fix it, so they tend to be someone else's problem, so they're let off for less than MSRP which also helps getting inventory moving forward. A brand new unit would hold next to the reviews. An used unit, will can not be made to stand next to a review, mind you.
the PSU isn't brand new. Came shrink wrapped and everything and shouldn't be older than 4 years (PSU came out in 2021 or something) but it's used
Another red flag, the unit being used.
Without dwelling on your tier and 80+ efficiency rating, have you tried sourcing(borrow, not buy) a higher wattage reliably built(non refurbished) 650W PSU to rule out your PSU being the root cause of the issue?
Asus B350m-k with latest bios and chipset drivers as of posting
For the sake of relevance, what BIOS version are you on for your motherboard? If you'd flashed the BIOS prior to this thread's creation, did you clear the CMOS after verifying your BIOS was flashed successfully? To add, the VRM's on that board are bare...see if aiming a fan at the VRM's help curb the reboots.
Generic snowman 4 heatpipe cpu cooler. Gets the job done, system isnt overheating
Mind sharing a link or picture to said heatsink? What sort of temps are you seeing? How are you monitoring your temps?

Reply
Reply
M
morizius
Junior Member
Find
9
06-28-2025, 10:15 PM
#3
Thanks for the update! I adjusted the post layout to make driver versions clearer.
I’m still struggling to find a PSU locally. In Malawi, computer parts are hard to come by, and borrowing isn’t an option. I bought it from Taobao and had to use third-party agents for shipping. I reviewed the store’s ratings carefully, but they don’t seem reliable compared to Amazon or other trusted shops. The only local choice is brand new units, which might not be well-reviewed or too costly since many sellers here are unreliable.
I haven’t replaced my CMOS battery after a BIOS update and plan to try again.
I’m also working on figuring out the best method to send the pictures you requested.
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M
morizius
06-28-2025, 10:15 PM #3

Thanks for the update! I adjusted the post layout to make driver versions clearer.
I’m still struggling to find a PSU locally. In Malawi, computer parts are hard to come by, and borrowing isn’t an option. I bought it from Taobao and had to use third-party agents for shipping. I reviewed the store’s ratings carefully, but they don’t seem reliable compared to Amazon or other trusted shops. The only local choice is brand new units, which might not be well-reviewed or too costly since many sellers here are unreliable.
I haven’t replaced my CMOS battery after a BIOS update and plan to try again.
I’m also working on figuring out the best method to send the pictures you requested.

Reply
Reply