Have a problem with the USB connection? Let me know what you're experiencing.
Have a problem with the USB connection? Let me know what you're experiencing.
Guys,
I have been having this issue for a while now and i havent been able to pinpoint what the actual issue is, and i do like to dig around by my self but i decided is time to bring this to you guys and try to find some helo.
This is what happens:
Several times each hour (recurrently enough to be annoying), it seems my USB ports (just a wild guess) start acting up and the next things can happen, not necesearily both at the same time:
*My mouse (wireless with a USB adapter) freezes for a bit (a couple seconds) then goes back to normal - really annoying when gaming. (Windows doesnt do any sound related to an USB device being unplugged)
*My headset HS60 Corsair (connected through its USB sound adapter) does a little crackling sound and then 2 things can happen right after that:
People listening to me on discord o any other communication app, listens to me on a very high pitch (chipmunk like) - it can be fixed inmmediatily by unpluging and pluging back the USB adaptor.
My sound starts sounding really weird (this is very rare compared to the high pitch issue like 5% to 95% of the time)
I suspect there could be some power issue related because of the crackling sound my headset does when it happens, sounds like electricity related.
Heres my build:
Windows 11
CPU Intel i7 13700
32 gb ram
Asus gforce RTX3070 Ti
Mobo Asus TUF gaming z690-plus
PSU InWin Pseries 75 80plus gold 750w
Everything else on my PC seems to be working properly, no overheating nor weird sounds or anything.
Anyone as any clue on what the issue could be and how to fix it?
32 gb ram
Do you have a link to the RAM kit used?
Asus TUF gaming z690-plus
What is the BIOS version for your motherboard right now?
Windows 11
Did you allow the OS to install drivers it believes are suitable for your build? If yes, open Device Manager and check for any components marked with a yellow exclamation mark.
InWin Pseries 75 80plus gold 750w
How long has the PSU been in use?
Intel i7 13700
What method are you using to cool the processor?
Thank you for your message.
The system has 32 GB of RAM.
Here is the link to the memory kit used: https://www.kingston.com/en/memory/gamin...rgb-memory
BIOS version currently available for your motherboard?
- Version 2204
InWin Pseries 75 80plus gold 750w
The PSU is approximately two months old.
It runs Windows 11.
Did you allow the OS to install drivers it believes are suitable for your build? If yes, open Device Manager and check for any components marked with a yellow exclamation mark.
I usually download drivers myself, without any yellow alerts in Device Manager.
Processor cooling solution: Cooler MasterLiquid ML240L V2 ARGB
Launch the Control Panel application and verify the Power Options settings to ensure maximum power is enabled and any power-saving features are turned off. Next, open the Device Manager and review the Power Management setting for all USB-related devices to confirm that the box labeled "Allow the computer to turn off this device..." is not selected.
I had a comparable issue too, even though all input remained unresponsive. It wasn't just the mouse that froze—it affected my RAM setup as well. Despite using a 2x16 matched kit, the timing discrepancies caused problems. When I adjusted the BIOS settings to match my needs, the issues disappeared. Just my experience, Good Luck
My power plan was initially balanced, but I switched it to high performance. All my USB devices already had this setting enabled during my troubleshooting steps. I’ll let you know if the change affected anything.
Just wanted to inform you that I followed the recommended steps and it still worked.
Is there a method to relocate USB components to a different USB controller, and observe the results?