Graphics card issues
Graphics card issues
I don’t have precise details, but I have a 9th generation Intel processor similar to that and an EVGA 2070 with 16GB RAM. About two days ago I managed to download GeForce Experience temporarily, but it stopped working afterward. After deleting it, it appeared again at startup, though the screen went black. I thought the drivers might be corrupted, but I don’t use that software for older graphics drivers. I spent a few hours figuring out a workaround: removing the graphics card and connecting it to the motherboard allowed me to boot into safe mode. After a brief driver cleanup on GeForce Experience and another reset, the troubleshoot menu appeared, but restoring from a couple of days ago didn’t fix the issue. This time the black screen persisted even after resetting. I’m unsure if there are bigger problems and would like advice on flashing a BIOS update. Could you help me identify my motherboard? Any guidance would be appreciated.
Welcome to the forums, newcomer!
I’m not sure of my precise details but I have a 9th generation Intel processor around 7000, an EVGA 2070 with 16GB RAM.
When sharing a troubleshooting thread, it’s standard to provide your full system specifications. Please list them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model.
BIOS version for your motherboard at this time.
To identify the PSU, remove the side panels of your case and read the stickers on the sides.
You can then use CPU-Z to determine the rest.
For storage, look under Disk Drives in Device Manager.
Two days ago I discovered I could download GeForce Experience temporarily, but it wouldn’t work.
You should use DDU to remove all GPU drivers (Intel, AMD, Nvidia) in Safe Mode, then install the latest driver from Nvidia’s support site via an elevated command—Right click the installer and select Run as Administrator (assuming you’re on Windows).