F5F Stay Refreshed Hardware Desktop GL-502VM appears to be the correct model, but it fails to show an image following the NVIDIA driver update.

GL-502VM appears to be the correct model, but it fails to show an image following the NVIDIA driver update.

GL-502VM appears to be the correct model, but it fails to show an image following the NVIDIA driver update.

K
kitkat7650
Member
211
07-11-2022, 05:04 AM
#1
The process involves repeatedly pressing certain keys, frequently the DEL key, to trigger a setup action.
K
kitkat7650
07-11-2022, 05:04 AM #1

The process involves repeatedly pressing certain keys, frequently the DEL key, to trigger a setup action.

D
derk4321
Senior Member
482
07-11-2022, 05:05 AM
#2
The system redirects to the BIOS configuration. The laptop shows the screen until the operating system launches. I can only reach it via an alternative display now.
D
derk4321
07-11-2022, 05:05 AM #2

The system redirects to the BIOS configuration. The laptop shows the screen until the operating system launches. I can only reach it via an alternative display now.

D
DTG_Mamba
Member
59
07-11-2022, 05:05 AM
#3
The issue has been fixed. Once I updated Windows, applied the previous version of the NVIDIA drivers for the old school 2016 model, and started M, Y PC in safe mode, it began working. After that, I reinstalled the monitor via Device Manager, and everything functioned properly. Many others have faced the same problem, and as it turned out to me, ASUS support stated they couldn't help and won't. I might share this on other forums! Disappointing for you, ASUS.
D
DTG_Mamba
07-11-2022, 05:05 AM #3

The issue has been fixed. Once I updated Windows, applied the previous version of the NVIDIA drivers for the old school 2016 model, and started M, Y PC in safe mode, it began working. After that, I reinstalled the monitor via Device Manager, and everything functioned properly. Many others have faced the same problem, and as it turned out to me, ASUS support stated they couldn't help and won't. I might share this on other forums! Disappointing for you, ASUS.

C
CommunTATR
Junior Member
42
07-11-2022, 05:05 AM
#4
Issue resurfaced again. The main challenge is the newest NVIDIA driver. Even though the PC runs smoothly—especially with an external monitor plugged in—I see the laptop’s main display still shows the backlight but nothing else. Although Windows and NVIDIA recognize it as a monitor, no settings can be adjusted. I’m thinking of installing the 2021 July driver I had before and hoping it works?
C
CommunTATR
07-11-2022, 05:05 AM #4

Issue resurfaced again. The main challenge is the newest NVIDIA driver. Even though the PC runs smoothly—especially with an external monitor plugged in—I see the laptop’s main display still shows the backlight but nothing else. Although Windows and NVIDIA recognize it as a monitor, no settings can be adjusted. I’m thinking of installing the 2021 July driver I had before and hoping it works?