F5F Stay Refreshed Hardware Desktop Gigabyte X570 Pro supports Wi-Fi but Bluetooth connectivity is not functioning.

Gigabyte X570 Pro supports Wi-Fi but Bluetooth connectivity is not functioning.

Gigabyte X570 Pro supports Wi-Fi but Bluetooth connectivity is not functioning.

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Neko___Chan
Junior Member
26
12-23-2019, 01:51 PM
#1
Current situation: The Wi-Fi and Bluetooth chips on my new motherboard aren't listed in the device manager, not even in the "other devices" section. They seem completely missing. What I've tried: installed the Intel Wi-Fi and Bluetooth drivers from the CD and online sources. Searched extensively online for similar problems but found solutions involving returns or replacements. Submitted a support ticket to Gigabyte and waited a long time. Most people dislike the RMA process—weeks of no use followed by a simple confirmation sticker. Anyone else facing this issue or with tips? Please help.
N
Neko___Chan
12-23-2019, 01:51 PM #1

Current situation: The Wi-Fi and Bluetooth chips on my new motherboard aren't listed in the device manager, not even in the "other devices" section. They seem completely missing. What I've tried: installed the Intel Wi-Fi and Bluetooth drivers from the CD and online sources. Searched extensively online for similar problems but found solutions involving returns or replacements. Submitted a support ticket to Gigabyte and waited a long time. Most people dislike the RMA process—weeks of no use followed by a simple confirmation sticker. Anyone else facing this issue or with tips? Please help.

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GoldenHogan941
Junior Member
41
12-24-2019, 10:14 AM
#2
Yes, they are enabled within the BIOS configuration options.
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GoldenHogan941
12-24-2019, 10:14 AM #2

Yes, they are enabled within the BIOS configuration options.

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Princess599599
Junior Member
37
12-24-2019, 10:33 PM
#3
I haven’t located any BIOS settings that suggest these features can be turned on or off. It seems they’re likely active by default, as the manual only confirms their physical presence without further details.
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Princess599599
12-24-2019, 10:33 PM #3

I haven’t located any BIOS settings that suggest these features can be turned on or off. It seems they’re likely active by default, as the manual only confirms their physical presence without further details.

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elitemaster64
Member
142
12-25-2019, 07:40 PM
#4
Hello: I experienced the same issue too. Just resolved it by uninstalling the C++ upgrade and disabling Windows updates.
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elitemaster64
12-25-2019, 07:40 PM #4

Hello: I experienced the same issue too. Just resolved it by uninstalling the C++ upgrade and disabling Windows updates.