Gaming issues causing crashes, often ending with a desktop shutdown.
Gaming issues causing crashes, often ending with a desktop shutdown.
PC crashes to the desktop and sometimes shows a blue screen. It occurs most often while playing Doom Eternal, and the fixes I found online didn’t work. I created it myself using PC Part Picker in December. The crash report from Doom Eternal showed a blue screen, forcing me to turn off the computer manually to resolve it: Microsoft ® Windows Debugger Version 10.0.25200.1003 AMD64 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (12 procs) Free x64 Product: WinNT, suite: TerminalServer SingleUserTS Personal Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff807`75600000 PsLoadedModuleList = 0xfffff807`7622a210 Debug session time: Sat Feb 25 15:16:52.827 2023 (UTC - 5:00) System Uptime: 0 days 2:42:41.491 Loading Kernel Symbols ............................................................... ................................................................ ............................................................ Loading User Symbols PEB is paged out (Peb.Ldr = 0000005f`cea75018). Type ".hh dbgerr001" for details Loading unloaded module list ...... For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff807`759fa090 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffc587`03d14f80=000000000000003b Any assistance or solutions would be very much appreciated!
Sure, I can share your details. What do you need to know about your specifications?
This occurs mainly in games that are heavily dependent on GPU performance.
It can often relate to the GPU, but other factors might be involved too. Are you pushing the GPU to higher settings? Are there extra cables connected to its power pins? Did you assemble it in December and have ongoing issues or was this a recent problem? More details would help.
Processor: Intel Core i5-12400f at 2.5 GHz
Motherboard: Gigabyte b660m DS3H DDR4 Micro ATX LGA1700
Memory: Corsair Vengeance LPX 32 GB (2 x 16 GB) DDR4-3600 CL18
Storage: Samsung 980 1 TB M.2-2280 PCIe 3.0 X4 NVME SSD
Graphics: MSI GAMING Z TRIO GeForce RTX 3080 10GB LHR 10 GB
Power Supply: Phanteks AMP 750 W, 80+ Gold Certified
Design: Fully modular ATX
You seem to be familiar mainly with visually intensive titles thus far.
Running no overclocks I'm familiar with. I'm using three separate 8-pin power cables straight from the power supply to the graphics card. These issues started when I installed it, so I returned the graphics card thinking it was the cause and got a new one. I also swapped out the power supply because I assumed that was the problem, but it didn't help.
Is this a standard fresh Windows setup? Or was the NVMe storage moved from another device? I’m not guaranteeing it will resolve the issue, but please confirm these points so we can eliminate possibilities: Ensure Windows is current based on your Blue Screen Of Death details. Check that your motherboard runs the newest BIOS/UEFI released in November 2022, which includes updates for resizable bar and graphics features. Confirm you have the most recent chipset drivers for your board (also updated in November 2022). Review all motherboard driver entries on your board page and verify they’re up to date (LAN, audio, etc.). Use Samsun Magician to confirm your NVMe drive firmware is current. Finally, refresh your graphics drivers to the latest release. Please share your progress!
Turn off XMP and check if it improves things. It might help. Here are some tips: all in mind, if none of these work (and BIOS defaults are fine), it could be related to the PSU or RAM. My Windows install is quite outdated—about 3-4 years old—and it’s running smoothly without crashes. Performance is a bit better than expected in most tests. The BIOS seems reasonably updated (Dec 22), and the chipset is also decent. These factors might matter more than updating the OS, though it can still help in certain situations.
Number 2 found the solution, with the latest update being F21 and the version already applied is F5.