F5F Stay Refreshed Software PC Gaming Gamepass titles won't start, but enabling offline mode might help.

Gamepass titles won't start, but enabling offline mode might help.

Gamepass titles won't start, but enabling offline mode might help.

L
Luu_Cii
Member
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87
11-17-2023, 10:43 PM
#1
Hello! I’m having trouble getting my PC to launch or load gamepass games. After checking all troubleshooting steps, it seems the issue might be related to licenses. I found that if I go to the Microsoft Store, select offline licenses in my profile, everything works fine. The feature can only be toggled on or off twice per year. I’m left with just one attempt remaining, and I’m curious—would running the PC in offline mode daily affect things? Are there any downsides or impacts on saving games? Thanks for any additional details you can share.
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L
Luu_Cii
11-17-2023, 10:43 PM #1

Hello! I’m having trouble getting my PC to launch or load gamepass games. After checking all troubleshooting steps, it seems the issue might be related to licenses. I found that if I go to the Microsoft Store, select offline licenses in my profile, everything works fine. The feature can only be toggled on or off twice per year. I’m left with just one attempt remaining, and I’m curious—would running the PC in offline mode daily affect things? Are there any downsides or impacts on saving games? Thanks for any additional details you can share.

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W
Wixsel
Junior Member
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4
11-18-2023, 07:11 AM
#2
It seems you're suggesting reaching out to Microsoft support for assistance. They might resolve your issue. Their live support is excellent and has previously helped with Windows problems.
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W
Wixsel
11-18-2023, 07:11 AM #2

It seems you're suggesting reaching out to Microsoft support for assistance. They might resolve your issue. Their live support is excellent and has previously helped with Windows problems.

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S
SKY3R
Member
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138
12-08-2023, 05:35 AM
#3
I have attempted and they provide solid support. We've gone through all the troubleshooting steps, but they believe the problem lies with the license configuration not responding. Restarting the PC resolves the issue; it boots normally, the game launches after restart, but if I restart again it works instantly. It sometimes enters offline mode in Windows Store, which then functions correctly. This behavior suggests there may be some limitations or issues related to the internet connection. Otherwise, it would make sense that we could play games without problems.
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S
SKY3R
12-08-2023, 05:35 AM #3

I have attempted and they provide solid support. We've gone through all the troubleshooting steps, but they believe the problem lies with the license configuration not responding. Restarting the PC resolves the issue; it boots normally, the game launches after restart, but if I restart again it works instantly. It sometimes enters offline mode in Windows Store, which then functions correctly. This behavior suggests there may be some limitations or issues related to the internet connection. Otherwise, it would make sense that we could play games without problems.

Reply
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