Game issues during play indicate a problem with performance or stability.
Game issues during play indicate a problem with performance or stability.
Hello. This is my first time joining the forums, and I set up this account just to get help with my issue. My computer often shuts down unexpectedly when playing demanding games like Genshin Impact or Dead by Daylight, but it works fine with lighter titles such as League of Legends. The crashes usually happen within a minute after launching the game. During these freezes, the mouse freezes, sounds play briefly then stop completely, and all input devices stop responding. Most times, the system doesn’t reach a crash screen (BSOD), but it remains unresponsive until I manually turn it off. Occasionally, I see BSOD errors like "kernel data inpage error" or "Event ID 56 ACPI 2" in the Event Viewer. Sometimes I hear short beeps from my motherboard during reboots, but the system still boots normally afterward. This problem has been happening for about two to three years, starting roughly six months ago. I was busy with work trying to fix it. Here’s what my setup looks like:
- Operating System: Windows 11
- Processor: Intel i5 11400F
- Motherboard: Aorus B560m Elite (latest BIOS)
- RAM: Aorus 3200MHz 16GB (8x2)
- GPU: GTX 1070 Founder’s Edition
- Cooler: ID Cooling x240
- Power Supply: Cooler Master MW 650 white SSD 1 (OS), Kingston A2000 500GB SSD 2
- Case: Tecware Forge M
- Additional notes: I’ve tried replacing RAM one at a time, different slots, disabled XMP, and stress-tested GPU/CPU. After a 10-minute test, everything worked. I ran a checkdisk and SFC scan, defaulted BIOS settings, and unplugged all other devices except the mouse and keyboard. I’m unable to replace any parts because I don’t have spares, and I can’t afford a new system. I need advice on which hardware might be causing this so I don’t waste money on a replacement but still face the same issue. Thank you for your help!
Thanks for the update. I also didn't recall anything unusual from a few months back. It seems to have started after a single occurrence and kept happening more often. The error appears in the event log during startup, but not when the PC is running normally.