F5F Stay Refreshed Hardware Desktop Functionality loss in RAM slot following CPU installation.

Functionality loss in RAM slot following CPU installation.

Functionality loss in RAM slot following CPU installation.

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catseecoo
Senior Member
662
08-18-2023, 10:05 AM
#1
Hello, After many months I realized my 13900k was definitely failing (I replaced every other part one by one...). This caused all my problems. I used the z790 socket to swap it in with a 14900k, and it performed well! However, whenever I insert a RAM stick into either of the two remaining slots, my motherboard (Asus ProArt z790 Creator WiFi) will display a RAM warning with an orange/yellow LED. I didn’t make any changes during the upgrade—just removed the old CPU and installed a new one. At first I wondered if I’d installed it incorrectly, since I’m using an ARCTIC Liquid Freezer III with its own cooling system. But even after reassembly, the issue persists. I also tried updating the BIOS and using it with default settings. Could there have been some way I accidentally disabled the RAM slot? I’m considering testing it on an older motherboard, but it would take a long time and be quite frustrating. I’d appreciate any suggestions. Thanks a lot.
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catseecoo
08-18-2023, 10:05 AM #1

Hello, After many months I realized my 13900k was definitely failing (I replaced every other part one by one...). This caused all my problems. I used the z790 socket to swap it in with a 14900k, and it performed well! However, whenever I insert a RAM stick into either of the two remaining slots, my motherboard (Asus ProArt z790 Creator WiFi) will display a RAM warning with an orange/yellow LED. I didn’t make any changes during the upgrade—just removed the old CPU and installed a new one. At first I wondered if I’d installed it incorrectly, since I’m using an ARCTIC Liquid Freezer III with its own cooling system. But even after reassembly, the issue persists. I also tried updating the BIOS and using it with default settings. Could there have been some way I accidentally disabled the RAM slot? I’m considering testing it on an older motherboard, but it would take a long time and be quite frustrating. I’d appreciate any suggestions. Thanks a lot.

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162
08-20-2023, 06:00 AM
#2
Inspect the connector for any bent pins.
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martiondude123
08-20-2023, 06:00 AM #2

Inspect the connector for any bent pins.

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mustafa18
Junior Member
17
09-04-2023, 04:41 PM
#3
Can you view it without using tools? If you can see it, don’t attempt to alter it further—just accept what you observe.
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mustafa18
09-04-2023, 04:41 PM #3

Can you view it without using tools? If you can see it, don’t attempt to alter it further—just accept what you observe.

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Athenita
Member
164
09-10-2023, 05:35 PM
#4
A magnifier or zoom feature on a phone would be useful, but you can view it without them. If there are bent pins, attempt to straighten them carefully, using caution and tools like a needle or razor if needed, but avoid forcing too hard to prevent damage.
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Athenita
09-10-2023, 05:35 PM #4

A magnifier or zoom feature on a phone would be useful, but you can view it without them. If there are bent pins, attempt to straighten them carefully, using caution and tools like a needle or razor if needed, but avoid forcing too hard to prevent damage.

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rage2051
Member
109
09-10-2023, 05:52 PM
#5
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rage2051
09-10-2023, 05:52 PM #5

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pillowfight
Junior Member
20
09-12-2023, 06:28 PM
#6
I'm not sure how to put this into words. It seems like something unexpected happened—maybe due to force or heat. Should I try to take out the extra plastic pieces or replace the board? It might help to post about it on Reddit to see if others faced similar problems.
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pillowfight
09-12-2023, 06:28 PM #6

I'm not sure how to put this into words. It seems like something unexpected happened—maybe due to force or heat. Should I try to take out the extra plastic pieces or replace the board? It might help to post about it on Reddit to see if others faced similar problems.

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Atomic_Spray
Member
50
09-13-2023, 06:02 PM
#7
Reddit users seem tough, which is why I'm sharing this. I already have a replacement coming. Probably I'll clean up the current one and test it here. If it works, I can send back the old CPU. The other one is worthless, and the broken one will be worse. I might post an update if I manage anything from this.
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Atomic_Spray
09-13-2023, 06:02 PM #7

Reddit users seem tough, which is why I'm sharing this. I already have a replacement coming. Probably I'll clean up the current one and test it here. If it works, I can send back the old CPU. The other one is worthless, and the broken one will be worse. I might post an update if I manage anything from this.

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_HarryMan_
Member
66
09-14-2023, 01:18 PM
#8
I have a hypothesis. When placing the CPU, the back part was placed on top of the plastic casing and when you pulled the mounting device, it likely applied a lot of pressure to move the CPU into place, which led to the damage.
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_HarryMan_
09-14-2023, 01:18 PM #8

I have a hypothesis. When placing the CPU, the back part was placed on top of the plastic casing and when you pulled the mounting device, it likely applied a lot of pressure to move the CPU into place, which led to the damage.

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crazyone23
Member
147
09-15-2023, 01:38 PM
#9
Hello, here’s the latest on my situation. I became frustrated earlier today and when I returned from work, I opened the socket, used a blade, and attempted to clear the plastic pieces. They broke instantly upon contact. It seemed I could remove them easily with just a nail. I tried to blow them away to avoid further damage and checked for the bent pin. One appeared slightly bent, but not severely. I replaced my new CPU and all RAM sticks, then restarted the system. It worked—probably a small miracle!

I realized the problem was initially misalignment during the first boot, with no MB LED visible. However, the real cause was that I upgraded the CPU into a case, which made removal difficult. To access the cooler’s special contact frame, I had to place the computer on its side, raise the back with cardboard, and adjust it slightly. When I positioned the CPU carefully, I nudged it above the plastic bits and secured it properly.

I’m confident this was a careful process, especially since I repeated the steps to ensure stability. Thanks a lot to @191x7—your help saved me a lot of time and money!
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crazyone23
09-15-2023, 01:38 PM #9

Hello, here’s the latest on my situation. I became frustrated earlier today and when I returned from work, I opened the socket, used a blade, and attempted to clear the plastic pieces. They broke instantly upon contact. It seemed I could remove them easily with just a nail. I tried to blow them away to avoid further damage and checked for the bent pin. One appeared slightly bent, but not severely. I replaced my new CPU and all RAM sticks, then restarted the system. It worked—probably a small miracle!

I realized the problem was initially misalignment during the first boot, with no MB LED visible. However, the real cause was that I upgraded the CPU into a case, which made removal difficult. To access the cooler’s special contact frame, I had to place the computer on its side, raise the back with cardboard, and adjust it slightly. When I positioned the CPU carefully, I nudged it above the plastic bits and secured it properly.

I’m confident this was a careful process, especially since I repeated the steps to ensure stability. Thanks a lot to @191x7—your help saved me a lot of time and money!

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Noenat
Junior Member
10
09-15-2023, 01:57 PM
#10
Thank you for your assistance. Have a wonderful holiday season!
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Noenat
09-15-2023, 01:57 PM #10

Thank you for your assistance. Have a wonderful holiday season!