F5F Stay Refreshed Software Operating Systems Fix the issue by performing a hard reboot. Reported errors include WHEA Logger Event ID 18, Kernel-Power Event ID 41.

Fix the issue by performing a hard reboot. Reported errors include WHEA Logger Event ID 18, Kernel-Power Event ID 41.

Fix the issue by performing a hard reboot. Reported errors include WHEA Logger Event ID 18, Kernel-Power Event ID 41.

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InoueAlice
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03-06-2021, 08:15 AM
#1
Win 10 PC Experiences Severe Crashes, Hard Reboots, and Log Anomalies:
PC Specific Details: AMD Ryzen 9 5950X processor, 32 GB RAM, NVIDIA GeForce RTX 3080 Ti graphics card, MB Asrock X570M Pro4, running Windows 10 64-bit.
Problem Overview:
- Repeated Crashes: System frequently shut down every few hours.
- Black Screen Incidents: Screen went black while gaming or using YouTube in a browser, with occasional BSODs.
- Unexpected Hard Reboots: After black screens, the PC restarted abruptly.
Time Period Affected: Issues occurred from April 21, 2025 to May 27, 2025.
Error Logs Noted:
- WHEA Logger Event ID 18: Cache hierarchy error, suggesting possible CPU or driver instability.
- Kernel-Power Event ID 41: Unexpected shutdowns without proper system logs, often linked to hardware faults or driver conflicts.
Resolution Attempts:
- Updates made: BIOS, GPU drivers, and a Windows 10 hotfix (KB5061768).
- Applied fixes: Installed Display Driver Uninstaller (DDU) from Guru3D.
- Result: Successfully resolved the problem in my case after booting into Safe Mode and removing faulty display drivers.
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I
InoueAlice
03-06-2021, 08:15 AM #1

Win 10 PC Experiences Severe Crashes, Hard Reboots, and Log Anomalies:
PC Specific Details: AMD Ryzen 9 5950X processor, 32 GB RAM, NVIDIA GeForce RTX 3080 Ti graphics card, MB Asrock X570M Pro4, running Windows 10 64-bit.
Problem Overview:
- Repeated Crashes: System frequently shut down every few hours.
- Black Screen Incidents: Screen went black while gaming or using YouTube in a browser, with occasional BSODs.
- Unexpected Hard Reboots: After black screens, the PC restarted abruptly.
Time Period Affected: Issues occurred from April 21, 2025 to May 27, 2025.
Error Logs Noted:
- WHEA Logger Event ID 18: Cache hierarchy error, suggesting possible CPU or driver instability.
- Kernel-Power Event ID 41: Unexpected shutdowns without proper system logs, often linked to hardware faults or driver conflicts.
Resolution Attempts:
- Updates made: BIOS, GPU drivers, and a Windows 10 hotfix (KB5061768).
- Applied fixes: Installed Display Driver Uninstaller (DDU) from Guru3D.
- Result: Successfully resolved the problem in my case after booting into Safe Mode and removing faulty display drivers.

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