F5F Stay Refreshed Hardware Desktop First time seeing blue screen – need assistance with reading the mini dump file?

First time seeing blue screen – need assistance with reading the mini dump file?

First time seeing blue screen – need assistance with reading the mini dump file?

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Dat_boi_cheif
Member
56
05-16-2021, 09:57 PM
#1
Do you know anyone who has experience with reading or interpreting minidump files from Event Viewer? I recently encountered a hard blue screen error while playing games, even on a newer PC with solid specs. It seems like the issue might need a specific tool to resolve. Any advice would be greatly appreciated! The file attached is related to the blue screen bug crash. Windows 11 has good desktop specs: 122623-13078-01.dmp
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Dat_boi_cheif
05-16-2021, 09:57 PM #1

Do you know anyone who has experience with reading or interpreting minidump files from Event Viewer? I recently encountered a hard blue screen error while playing games, even on a newer PC with solid specs. It seems like the issue might need a specific tool to resolve. Any advice would be greatly appreciated! The file attached is related to the blue screen bug crash. Windows 11 has good desktop specs: 122623-13078-01.dmp

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ColeWanyo
Junior Member
5
05-17-2021, 08:09 AM
#2
To examine the dump files on your own, use tools such as BlueScreenView. I checked it myself and found that nvlddmkm.sys was involved in the crash, indicating a problem with the GPU driver. Have your GPU drivers been updated recently?
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ColeWanyo
05-17-2021, 08:09 AM #2

To examine the dump files on your own, use tools such as BlueScreenView. I checked it myself and found that nvlddmkm.sys was involved in the crash, indicating a problem with the GPU driver. Have your GPU drivers been updated recently?

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Fabrizzio21R
Junior Member
10
05-17-2021, 06:11 PM
#3
Thanks a lot. After the crash, I refreshed my GPU driver—it was just a few weeks behind. Then the chipset driver for my motherboard also got updated. Everything else was fixed too. I’m hoping this won’t happen again. Nvidia hasn’t caused any issues since I installed it in April, but thank you for your help.
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Fabrizzio21R
05-17-2021, 06:11 PM #3

Thanks a lot. After the crash, I refreshed my GPU driver—it was just a few weeks behind. Then the chipset driver for my motherboard also got updated. Everything else was fixed too. I’m hoping this won’t happen again. Nvidia hasn’t caused any issues since I installed it in April, but thank you for your help.