Find the original OEM Windows 8.1 installation key to reinstall.

Malv3ir0_
Member

207

05-10-2016, 12:45 AM

I looked through the forum but didn’t find a resolved discussion for this issue. From what I understand, I bought a brand new Dell laptop at a low price. The OS image shipped from Dell might be damaged. Based on my experience, OEM keys for Windows 8 don’t work on fresh copies. I haven’t found a solution yet. Anyone have any ideas?

Malv3ir0_

05-10-2016, 12:45 AM #1

flameboy101
Member

173

05-10-2016, 12:52 AM

Yes, I have an ISO. The laptop came with 8.1.

flameboy101

05-10-2016, 12:52 AM #2

Yes, I have an ISO. The laptop came with 8.1.

SychoGuss
Member

05-10-2016, 10:53 AM

Ensure they include a disc containing the operating system details. Otherwise, initiate a return.

SychoGuss

05-10-2016, 10:53 AM #3

Ensure they include a disc containing the operating system details. Otherwise, initiate a return.

GeneralRaygun
Junior Member

05-16-2016, 05:51 PM

I don’t have an ISO file. I was thinking about getting it from MS servers, but the OEM key isn’t working. It seems to be installed on Windows 8.1. I miss when things worked that way. I haven’t even tried booting into Windows 8 to create a recovery USB.

GeneralRaygun

05-16-2016, 05:51 PM #4

Tsaren80
Member

05-20-2016, 11:06 PM

Are you sure? I've installed around five computers recently, and each one has arrived with an issue—sometimes just a single key. I'm going to file a return request. New software shouldn't fail if it's brand new.

Tsaren80

05-20-2016, 11:06 PM #5

extrelios
Junior Member

05-21-2016, 11:14 AM

//docs.google.com/file/d/0B5mkRoxIcTA2MWl2UkkzMlFYYjA/edit. If you're unable to download it now, please try again tomorrow. For devices running an 8.1 system, the product key will be detected automatically during startup.

extrelios

05-21-2016, 11:14 AM #6

K1ngVince
Member

157

05-21-2016, 11:51 AM

Great! You're currently downloading it. Will the OEM key function as expected? Previously, it didn't...

K1ngVince

05-21-2016, 11:51 AM #7

Great! You're currently downloading it. Will the OEM key function as expected? Previously, it didn't...

Heywoodman
Member

173

05-21-2016, 07:44 PM

Yes, it will.

Heywoodman

05-21-2016, 07:44 PM #8

Yes, it will.

FlowerAbby2
Junior Member

05-22-2016, 09:50 AM

Dell sent me the restore USB again. It seemed like it came with very little extra software, which is nice. About 20 minutes later, the laptop returned to its original condition.

FlowerAbby2

05-22-2016, 09:50 AM #9

Dell sent me the restore USB again. It seemed like it came with very little extra software, which is nice. About 20 minutes later, the laptop returned to its original condition.