Faulty AM4 retention bracket detected.
Faulty AM4 retention bracket detected.
You're facing a situation where a retention bracket on your CPU snapped after reapplying thermal paste, and you're using an Amd Wraith Prism cooler that prevents reattaching the cooler. Here are some suggestions:
- Consider using a different cooler that allows for easier bracket reattachment.
- If you must stay with the current setup, explore using a heat pipe or thermal paste alternative that doesn't require reapplying.
- Consult a professional technician for repair options or replacement parts.
As @eeeee1 mentioned, consider returning the item if needed. If referring to the product shown, they claim they can handle a lot of details. Please share a photo if possible—they say they can convey thousands of words. Add more information for better assistance. Also, verify it isn’t just removed from the backplate.