F5F Stay Refreshed Hardware Desktop Fails to start from UEFI or apply BIOS updates.

Fails to start from UEFI or apply BIOS updates.

Fails to start from UEFI or apply BIOS updates.

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RageGlitch
Posting Freak
771
12-31-2020, 08:39 AM
#1
I haven't been able to retrieve my bios lately. Although it's upsetting, I've relied on this workstation for a project and didn't want to disrupt its performance. Now that the project is done, I'm more confident in troubleshooting. After finishing, I feel better about resolving issues. Previously, pressing the Del key at boot gave me access to UEFI without trouble. Even with Fastboot active, it worked fine. My first fix was turning off Fastboot, but that didn't solve the issue. I tried booting into bios via Shift + Restart, which opened Troubleshoot. I selected Advanced settings and then UEFI Firmware Settings, hoping it would guide me to the correct menu. According to Microsoft, this should have taken me to UEFI, but it led straight back to the desktop. I considered updating the BIOS with a USB drive in UEFI, but since I can't access UEFI, I used the ASUS AI Suite. The update checker showed no new updates (version 3302), though a newer version (4201) was available on ASUS's site. I downloaded the CAP file and manually applied it through the updater. The process ran smoothly until a restart was needed. After that, the system booted properly. Yet, the bios remained at 3302. My suspicion is that the same problem stopping the update caused the issue. I've considered wiping the bios to start fresh, but I know the X570 model doesn't support AMD 5000 series CPUs natively. I managed to update the BIOS on a different board with an older CPU, which worked. At this stage, I'm really stuck and would appreciate any guidance. Thank you. ASUS X570 WS AMD 5950X Samsung 980 Pro NVIDIA Titan X (Maxwell) Windows 10
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RageGlitch
12-31-2020, 08:39 AM #1

I haven't been able to retrieve my bios lately. Although it's upsetting, I've relied on this workstation for a project and didn't want to disrupt its performance. Now that the project is done, I'm more confident in troubleshooting. After finishing, I feel better about resolving issues. Previously, pressing the Del key at boot gave me access to UEFI without trouble. Even with Fastboot active, it worked fine. My first fix was turning off Fastboot, but that didn't solve the issue. I tried booting into bios via Shift + Restart, which opened Troubleshoot. I selected Advanced settings and then UEFI Firmware Settings, hoping it would guide me to the correct menu. According to Microsoft, this should have taken me to UEFI, but it led straight back to the desktop. I considered updating the BIOS with a USB drive in UEFI, but since I can't access UEFI, I used the ASUS AI Suite. The update checker showed no new updates (version 3302), though a newer version (4201) was available on ASUS's site. I downloaded the CAP file and manually applied it through the updater. The process ran smoothly until a restart was needed. After that, the system booted properly. Yet, the bios remained at 3302. My suspicion is that the same problem stopping the update caused the issue. I've considered wiping the bios to start fresh, but I know the X570 model doesn't support AMD 5000 series CPUs natively. I managed to update the BIOS on a different board with an older CPU, which worked. At this stage, I'm really stuck and would appreciate any guidance. Thank you. ASUS X570 WS AMD 5950X Samsung 980 Pro NVIDIA Titan X (Maxwell) Windows 10

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LolaLouie
Senior Member
742
12-31-2020, 08:06 PM
#2
Consider turning off hibernation using powercfg -h off, then restarting and pressing DEL during boot. Your keyboard might not be communicating properly with the BIOS—try using another keyboard if needed.
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LolaLouie
12-31-2020, 08:06 PM #2

Consider turning off hibernation using powercfg -h off, then restarting and pressing DEL during boot. Your keyboard might not be communicating properly with the BIOS—try using another keyboard if needed.

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tada_da
Member
128
12-31-2020, 09:02 PM
#3
Restarting the BIOS won’t lower your system’s BIOS version. I’d begin by removing the battery and proceeding from there. You’ll lose any overclocking settings or custom RAM/fan configurations, but it could help you get unstuck.
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tada_da
12-31-2020, 09:02 PM #3

Restarting the BIOS won’t lower your system’s BIOS version. I’d begin by removing the battery and proceeding from there. You’ll lose any overclocking settings or custom RAM/fan configurations, but it could help you get unstuck.

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WaterLily2003
Senior Member
648
01-02-2021, 03:51 PM
#4
Windows 10
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WaterLily2003
01-02-2021, 03:51 PM #4

Windows 10

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AlexPlayMC
Junior Member
12
01-02-2021, 07:04 PM
#5
I discovered this the difficult way. It seemed the issue was with the wireless setup (missing mx keys), so it wasn’t recognizing the dongle. The easy fix was a €10 wired keyboard.
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AlexPlayMC
01-02-2021, 07:04 PM #5

I discovered this the difficult way. It seemed the issue was with the wireless setup (missing mx keys), so it wasn’t recognizing the dongle. The easy fix was a €10 wired keyboard.

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liseypop
Member
214
01-08-2021, 12:24 PM
#6
My response is a bit delayed. If you encounter this thread again with a comparable problem, the battery fix worked. Thanks Blue4130.
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liseypop
01-08-2021, 12:24 PM #6

My response is a bit delayed. If you encounter this thread again with a comparable problem, the battery fix worked. Thanks Blue4130.