F5F Stay Refreshed Hardware Desktop Failed to start Windows on the new PC after relocation.

Failed to start Windows on the new PC after relocation.

Failed to start Windows on the new PC after relocation.

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Dushy
Junior Member
13
05-24-2023, 07:29 AM
#1
Hello, I relocated my home yesterday and when I powered on my PC last night it wouldn't start Windows. Likely some damage occurred during the move, even though I handled it carefully. Here are the details:
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Dushy
05-24-2023, 07:29 AM #1

Hello, I relocated my home yesterday and when I powered on my PC last night it wouldn't start Windows. Likely some damage occurred during the move, even though I handled it carefully. Here are the details:

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AeliusArc
Junior Member
48
05-24-2023, 10:09 AM
#2
Verify the BIOS configuration hasn't returned to its standard state. This might occur due to a worn battery and can be cleared by disconnecting the power cord from the PC.
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AeliusArc
05-24-2023, 10:09 AM #2

Verify the BIOS configuration hasn't returned to its standard state. This might occur due to a worn battery and can be cleared by disconnecting the power cord from the PC.

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Im_A_Doge
Member
50
05-25-2023, 04:11 PM
#3
You can look up the default settings by consulting your device’s manual or checking the system documentation. Regarding the BIOS date/time, if it appears incorrect but hasn’t fully reset, you may need to revert it back using the BIOS setup options—often found under system recovery or reset settings. Since you’ve recently unplugged the power cord without issues, it’s likely the problem isn’t related to power loss.
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Im_A_Doge
05-25-2023, 04:11 PM #3

You can look up the default settings by consulting your device’s manual or checking the system documentation. Regarding the BIOS date/time, if it appears incorrect but hasn’t fully reset, you may need to revert it back using the BIOS setup options—often found under system recovery or reset settings. Since you’ve recently unplugged the power cord without issues, it’s likely the problem isn’t related to power loss.

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DBNRswags
Junior Member
13
05-25-2023, 10:46 PM
#4
If the date and time were wrong, the BIOS has been restored to its default state. Get a fresh battery and swap out the old one. Are you running Windows 11? It requires TPM and Secure Boot activated. After confirming the BIOS settings are correct and functioning, there should be an option to store them in a file for future reference.
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DBNRswags
05-25-2023, 10:46 PM #4

If the date and time were wrong, the BIOS has been restored to its default state. Get a fresh battery and swap out the old one. Are you running Windows 11? It requires TPM and Secure Boot activated. After confirming the BIOS settings are correct and functioning, there should be an option to store them in a file for future reference.

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RUBY35
Junior Member
12
06-02-2023, 09:38 AM
#5
Thank you for the advice. I'll install a new power supply and test it this evening, then share my findings. It's odd that no other issues appear when the battery is dead, though timing seems unfortunate. For Windows 10, enabling TPM and Secure Boot in BIOS should be straightforward. Are there any other adjustments I should consider?
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RUBY35
06-02-2023, 09:38 AM #5

Thank you for the advice. I'll install a new power supply and test it this evening, then share my findings. It's odd that no other issues appear when the battery is dead, though timing seems unfortunate. For Windows 10, enabling TPM and Secure Boot in BIOS should be straightforward. Are there any other adjustments I should consider?

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JennaSoCats
Junior Member
14
06-18-2023, 11:39 PM
#6
Windows 10 operates without requiring TPM. When Secure Boot is active, you might want to turn it off to test its impact. It's also possible that BIOS settings could be examined, especially if UEFI or legacy boot modes are enabled.
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JennaSoCats
06-18-2023, 11:39 PM #6

Windows 10 operates without requiring TPM. When Secure Boot is active, you might want to turn it off to test its impact. It's also possible that BIOS settings could be examined, especially if UEFI or legacy boot modes are enabled.

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hunchmuffin6
Member
209
07-07-2023, 07:37 AM
#7
I swapped the battery yet nothing worked. The device still saved the correct time and date after replacement, but it keeps switching between M.2 mode and Sata express (though I assume that's not a big problem since I didn't need to fix it at first). When I power on the PC, it boots for a moment, shuts off, then restarts. It goes through all boot options and shows a Windows circular spinning dots icon beneath the Asus logo before trying again. Secure boot is set to Windows UEFI mode. The alternative is 'Other OS'. CSM is active with boot device control in UEFI and Legacy OPROM. Settings for Boot from network devices, storage devices, and PCI-E/PCI Expansion devices are limited to legacy only. The next option is 'UEFI driver first'. I notice the boot LED on the motherboard is now on, suggesting it can't locate a boot device even though Windows is detected on the NVMe drive. Perhaps I should also clear the CMOS along with replacing the battery? Edit: It went through Windows Automatic Repair and chose Startup Repair, but it failed and left a log file. The message indicates the root cause is no hard disk found. Even though BIOS recognizes my drive, it can't find Windows on it, or vice versa? This matches the LED behavior on my motherboard... Any advice? I might try restoring to an earlier system restore point. Could be the boot disk is damaged or I didn't reset CMOS properly after removing the battery, since it kept the time/date info.
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hunchmuffin6
07-07-2023, 07:37 AM #7

I swapped the battery yet nothing worked. The device still saved the correct time and date after replacement, but it keeps switching between M.2 mode and Sata express (though I assume that's not a big problem since I didn't need to fix it at first). When I power on the PC, it boots for a moment, shuts off, then restarts. It goes through all boot options and shows a Windows circular spinning dots icon beneath the Asus logo before trying again. Secure boot is set to Windows UEFI mode. The alternative is 'Other OS'. CSM is active with boot device control in UEFI and Legacy OPROM. Settings for Boot from network devices, storage devices, and PCI-E/PCI Expansion devices are limited to legacy only. The next option is 'UEFI driver first'. I notice the boot LED on the motherboard is now on, suggesting it can't locate a boot device even though Windows is detected on the NVMe drive. Perhaps I should also clear the CMOS along with replacing the battery? Edit: It went through Windows Automatic Repair and chose Startup Repair, but it failed and left a log file. The message indicates the root cause is no hard disk found. Even though BIOS recognizes my drive, it can't find Windows on it, or vice versa? This matches the LED behavior on my motherboard... Any advice? I might try restoring to an earlier system restore point. Could be the boot disk is damaged or I didn't reset CMOS properly after removing the battery, since it kept the time/date info.

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3gilad3
Senior Member
735
07-08-2023, 04:33 AM
#8
I fixed the CMOS correctly (removed power, shorted the jumper, etc.) so the system resets but still doesn’t work. When turning on the PC it passes POST tests then restarts. The boot LED lit briefly, showing Windows loading, then it restarted again and returned to the initial state. Would you like me to suggest updating the BIOS or trying a USB launch?
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3gilad3
07-08-2023, 04:33 AM #8

I fixed the CMOS correctly (removed power, shorted the jumper, etc.) so the system resets but still doesn’t work. When turning on the PC it passes POST tests then restarts. The boot LED lit briefly, showing Windows loading, then it restarted again and returned to the initial state. Would you like me to suggest updating the BIOS or trying a USB launch?

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OoneSshot
Junior Member
13
07-09-2023, 02:57 AM
#9
It seems odd. Windows might be damaged? Consider a fresh setup. Use a USB with the Win 10 install disk, https://support.microsoft.com/en-us/wind...c3b507420d. Safely back up your data first.
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OoneSshot
07-09-2023, 02:57 AM #9

It seems odd. Windows might be damaged? Consider a fresh setup. Use a USB with the Win 10 install disk, https://support.microsoft.com/en-us/wind...c3b507420d. Safely back up your data first.

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Oxopvp80
Member
183
07-09-2023, 04:15 AM
#10
I was considering this as the next move. How can I securely store my files without using Windows? Perhaps visiting a nearby repair service would be the safest option. Also, I plan to refresh my system settings before giving it another try.
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Oxopvp80
07-09-2023, 04:15 AM #10

I was considering this as the next move. How can I securely store my files without using Windows? Perhaps visiting a nearby repair service would be the safest option. Also, I plan to refresh my system settings before giving it another try.

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