Experiencing random PC crashes is frustrating.
Experiencing random PC crashes is frustrating.
You're experiencing unexpected blue screens on your Acer Nitro 5. It seems the issue might be linked to the latest NVIDIA driver you installed for gaming. Your system includes a Ryzen 5 with an integrated GPU and a 3060 RTX GPU. Consider checking the driver version, updating it, or trying a different one. Also, ensure your hardware is compatible with the new drivers.
Reinstalling Drivers is relatively simple, however there is a way to go about it that completely clears out the old files and then you would install a completely new copy. What you will want to do is head to NVidia's support and drivers page, and there choose your product, and download the latest driver. Save the driver setup file somewhere easy to access, say directly in the root of your C:/ Drive. From there, you will want to download a tool called DDU (DisplayDriverUninstaller). Unpack the ZIP file and then unpack the sub-ZIP file inside of that (Its dumb I know), You should end up with a folder called "DDU" followed by a series of numbers. Inside that folder you will find an application along-side supporting files. Make sure the entirety of this folder gets saved to the same area that you saved your new NVidia driver to. From here, disable your connection to the internet, turning off your WiFi adapter so that it cannot auto-connect. This is important to stop windows from installing generic drivers after you uninstall the old drivers. Once you have both files downloaded and your interest is disabled, go ahead and reboot your computer into SAFE MODE. There are plenty of tutorials online that will tell you how to enter safe mode. In safe mode, you can open the DDU folder and run the application. On the right side, select NVidia Graphics Driver. Run the utility, and then restart. Back inside normal Windows and NOT connected to the internet, go ahead and install the new NVidia driver. Once done, reboot to finish the installation. After everything is done, THEN you can re-connect to the internet