F5F Stay Refreshed Hardware Desktop Event ID 18 crash details: "Machine Check Exception," "Cache Hierarchy Error"

Event ID 18 crash details: "Machine Check Exception," "Cache Hierarchy Error"

Event ID 18 crash details: "Machine Check Exception," "Cache Hierarchy Error"

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menleader12
Junior Member
20
05-25-2020, 02:54 AM
#1
The specifications define my primary computer. It's a brand-new build, roughly six weeks old, and has remained stable so far. Recently, I experienced three sudden crashes. The secondary screen turns green then loses connection, the main display freezes, and the system restarts. Windows Event Viewer records Event 18, with WHEA Logger indicating a Processor APIC ID change. This issue appears only during light tasks like browsing or idle time. Temperatures are normal, and I haven't been able to reproduce it through gaming, testing, or stress conditions. I've searched for similar symptoms and found many reports linking it to AMD graphics drivers, though others say their Nvidia cards also cause the same problem.
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menleader12
05-25-2020, 02:54 AM #1

The specifications define my primary computer. It's a brand-new build, roughly six weeks old, and has remained stable so far. Recently, I experienced three sudden crashes. The secondary screen turns green then loses connection, the main display freezes, and the system restarts. Windows Event Viewer records Event 18, with WHEA Logger indicating a Processor APIC ID change. This issue appears only during light tasks like browsing or idle time. Temperatures are normal, and I haven't been able to reproduce it through gaming, testing, or stress conditions. I've searched for similar symptoms and found many reports linking it to AMD graphics drivers, though others say their Nvidia cards also cause the same problem.

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Bluebird16
Junior Member
28
05-25-2020, 08:59 AM
#2
Enable crash logging, and whenever the system crashes again, it will create a crash dump for analysis.
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Bluebird16
05-25-2020, 08:59 AM #2

Enable crash logging, and whenever the system crashes again, it will create a crash dump for analysis.

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azrebel703
Junior Member
33
05-30-2020, 10:00 PM
#3
They're already active yet no visible writing appears. Around four crashes have occurred again, this time after I had exited and left the PC idle. The latest happened after I restored all BIOS configurations to their default settings for testing.
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azrebel703
05-30-2020, 10:00 PM #3

They're already active yet no visible writing appears. Around four crashes have occurred again, this time after I had exited and left the PC idle. The latest happened after I restored all BIOS configurations to their default settings for testing.

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iDon09
Member
69
06-03-2020, 05:06 AM
#4
Turn off auto-restart features. Verify the C:\windows\minidump folder location—those .dmp files are most helpful and can be adjusted. Generally, any Windows directory with a .dmp extension works.
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iDon09
06-03-2020, 05:06 AM #4

Turn off auto-restart features. Verify the C:\windows\minidump folder location—those .dmp files are most helpful and can be adjusted. Generally, any Windows directory with a .dmp extension works.

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85
06-03-2020, 06:05 AM
#5
Disabled automatic restart feature. Folder "minidump" missing in Windows. No files with .dmp extension found anywhere in the system right now.
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MADknight115MC
06-03-2020, 06:05 AM #5

Disabled automatic restart feature. Folder "minidump" missing in Windows. No files with .dmp extension found anywhere in the system right now.

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Magmar_Fire
Junior Member
17
06-03-2020, 06:11 AM
#6
It should gather certain data during a bluescreen following the next crash and save it to a file. A Ryzen processor could be involved.
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Magmar_Fire
06-03-2020, 06:11 AM #6

It should gather certain data during a bluescreen following the next crash and save it to a file. A Ryzen processor could be involved.

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JessBrearley
Member
195
06-03-2020, 07:20 AM
#7
Technical details for users who have disabled signatures: Ryzen 5 5600X ASRock X570 PG Velocita PowerColor Red Devil RX 6800 XT 16GB DDR4-3600mhz Crucial Ballistix 2x XPG SX8200 Pro 1TB NVMe SeaSonic Focus GX 750W
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JessBrearley
06-03-2020, 07:20 AM #7

Technical details for users who have disabled signatures: Ryzen 5 5600X ASRock X570 PG Velocita PowerColor Red Devil RX 6800 XT 16GB DDR4-3600mhz Crucial Ballistix 2x XPG SX8200 Pro 1TB NVMe SeaSonic Focus GX 750W

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samrcar
Member
137
06-04-2020, 05:26 PM
#8
As @lafrente mentioned, if it crashes again, you should obtain a mini dump file. Then share it here so we can review the details.
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samrcar
06-04-2020, 05:26 PM #8

As @lafrente mentioned, if it crashes again, you should obtain a mini dump file. Then share it here so we can review the details.

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Inezze009
Senior Member
716
06-11-2020, 11:16 PM
#9
Another failure occurred. Identical issues appear in the event viewer. No dump files were created.
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Inezze009
06-11-2020, 11:16 PM #9

Another failure occurred. Identical issues appear in the event viewer. No dump files were created.

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Jugga1025
Member
60
06-28-2020, 03:48 AM
#10
Consider disabling XMP and any previous overclocking. Run a RAM test using MemTest86.
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Jugga1025
06-28-2020, 03:48 AM #10

Consider disabling XMP and any previous overclocking. Run a RAM test using MemTest86.

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