F5F Stay Refreshed Hardware Desktop Ethernet connection issues on B550-i device

Ethernet connection issues on B550-i device

Ethernet connection issues on B550-i device

C
CakeSFD
Member
226
04-17-2020, 12:53 AM
#1
I just assembled my first rig and everything functions well except for the Ethernet port on the B550-i. The computer doesn’t recognize any wired connection. I’ve updated the chipset drivers, installed the latest BIOS from ASUS, and flashed it. I’ve removed and re-installed the I225-v drivers multiple times—from Armory Crate, then ASUS site, then directly from Intel—but nothing helped. I also tried deleting the Ethernet drivers and restarting the PC to check if that would resolve the issue. When I booted into Windows and opened Device Manager, my connected cable appeared as an "Unknown Device" with a yellow triangle. The motherboard detects the plug, but it’s not working properly. I’m frustrated and don’t want to go to RMA. Any advice would be appreciated!
C
CakeSFD
04-17-2020, 12:53 AM #1

I just assembled my first rig and everything functions well except for the Ethernet port on the B550-i. The computer doesn’t recognize any wired connection. I’ve updated the chipset drivers, installed the latest BIOS from ASUS, and flashed it. I’ve removed and re-installed the I225-v drivers multiple times—from Armory Crate, then ASUS site, then directly from Intel—but nothing helped. I also tried deleting the Ethernet drivers and restarting the PC to check if that would resolve the issue. When I booted into Windows and opened Device Manager, my connected cable appeared as an "Unknown Device" with a yellow triangle. The motherboard detects the plug, but it’s not working properly. I’m frustrated and don’t want to go to RMA. Any advice would be appreciated!

A
Azukii
Junior Member
3
05-06-2020, 06:13 AM
#2
Quick bump. Surely someone can figure this out.
A
Azukii
05-06-2020, 06:13 AM #2

Quick bump. Surely someone can figure this out.

P
PJ4570
Member
57
05-12-2020, 03:15 AM
#3
I've tried everything for a month now. Do you have any success? I'm really stressed because my Wi-Fi is so slow.
P
PJ4570
05-12-2020, 03:15 AM #3

I've tried everything for a month now. Do you have any success? I'm really stressed because my Wi-Fi is so slow.