Error message indicating CPU not recognized on MSI board.

CatAtlantis
Junior Member

07-19-2016, 01:06 AM

I’m starting this build for the first time. When I power on, the fans start and the screen lights up, but nothing appears. I have an MSI B450M PRO M2 Max and the EZ debug indicator shows a bright white light for the CPU. From my research, that suggests the CPU isn’t being detected. I’ve reinserted it, double-checked its orientation, and confirmed the pins are correctly placed—still nothing happens. Any advice? - Ryzen 5 3400G, MSI B450M PRO M2 Max (ready for a Ryzen 3000 desktop)

CatAtlantis

07-19-2016, 01:06 AM #1

Demethius
Member

07-19-2016, 06:33 AM

Confirm the tiny four-pin CPU power cord is connected (typically top left on the motherboard).

Demethius

07-19-2016, 06:33 AM #2

Confirm the tiny four-pin CPU power cord is connected (typically top left on the motherboard).

patchsidpigs
Junior Member

07-19-2016, 01:06 PM

It seems like you're confirming the device is connected. Let me know if you need further assistance!

patchsidpigs

07-19-2016, 01:06 PM #3

It seems like you're confirming the device is connected. Let me know if you need further assistance!

Hagnarock
Senior Member

434

08-07-2016, 11:56 PM

Take it out from the static bag. Only the interior is safe from static electricity; the exterior has a lot of it. Use just the box.

Hagnarock

08-07-2016, 11:56 PM #4

Take it out from the static bag. Only the interior is safe from static electricity; the exterior has a lot of it. Use just the box.

milkswag1234
Member

08-28-2016, 05:30 AM

Thank you for the suggestion, however the update hasn't occurred.

milkswag1234

08-28-2016, 05:30 AM #5

Thank you for the suggestion, however the update hasn't occurred.

acromo
Member

167

08-29-2016, 01:41 AM

Confirm if it's MAX.

acromo

08-29-2016, 01:41 AM #6

Confirm if it's MAX.

Curelines
Junior Member

08-29-2016, 07:17 AM

Yes

Curelines

08-29-2016, 07:17 AM #7

Yes

Ireo
Member

150

08-29-2016, 02:31 PM

I also attempted to start it from outside the case.

Ireo

08-29-2016, 02:31 PM #8

I also attempted to start it from outside the case.

Donrahkin
Member

08-29-2016, 10:24 PM

You attempted to update the BIOS as well. Please verify the SN for your BIOS. If correct, you can skip the initial three digits.

Donrahkin

08-29-2016, 10:24 PM #9

You attempted to update the BIOS as well. Please verify the SN for your BIOS. If correct, you can skip the initial three digits.