F5F Stay Refreshed Hardware Desktop Error encountered with Dell Tech Hub.

Error encountered with Dell Tech Hub.

Error encountered with Dell Tech Hub.

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zombi205
Junior Member
8
05-29-2025, 01:48 AM
#1
Good morning people! I'm having a problem with my notebook G15 5155. I'll post the error, I've been looking for a solution for days and not even Dell answers me anymore. Nome do Log: Application Fonte: Application Error Data: 15/12/2022 12:05:45 Identificação do Evento:1000 Categoria da Tarefa:Eventos de falha do aplicativo Nível: Erro Palavras-chave: Usuário: SISTEMA Computador: G15-TIAGO Descrição: Nome do aplicativo com falha: Dell.TechHub.Instrumentation.UserSessionAgent.exe, versão: 1.2.0.5215, carimbo de data/hora: 0x62571213 Nome do módulo com falha: ntdll.dll, versão: 10.0.22621.900, carimbo de data/hora: 0xa97a9ed6 Código de exceção: 0xc0000374 Deslocamento da falha: 0x000000000010c249 ID do processo com falha: 0x0x3918 Hora de início do aplicativo com falha: 0x0x1D91096B4145BC6 Caminho do aplicativo com falha: C:\Program Files\Dell\DTP\InstrumentationSubAgent\Dell.TechHub.Instrumentation.UserSessionAgent.exe Caminho do módulo com falha: C:\Windows\SYSTEM32\ntdll.dll ID do Relatório: e44b7a55-d646-4622-b307-9b22c75eb240 Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: XML de Evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2022-12-15T15:05:45.1026521Z" /> <EventRecordID>5001</EventRecordID> <Correlation /> <Execution ProcessID="20668" ThreadID="5204" /> <Channel>Application</Channel> <Computer>G15-TIAGO</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="AppName">Dell.TechHub.Instrumentation.UserSessionAgent.exe</Data> <Data Name="AppVersion">1.2.0.5215</Data> <Data Name="AppTimeStamp">62571213</Data> <Data Name="ModuleName">ntdll.dll</Data> <Data Name="ModuleVersion">10.0.22621.900</Data> <Data Name="ModuleTimeStamp">a97a9ed6</Data> <Data Name="ExceptionCode">c0000374</Data> <Data Name="FaultingOffset">000000000010c249</Data> <Data Name="ProcessId">0x3918</Data> <Data Name="ProcessCreationTime">0x1d91096b4145bc6</Data> <Data Name="AppPath">C:\Program Files\Dell\DTP\InstrumentationSubAgent\Dell.TechHub.Instrumentation.UserSessionAgent.exe</Data> <Data Name="ModulePath">C:\Windows\SYSTEM32\ntdll.dll</Data> <Data Name="IntegratorReportId">e44b7a55-d646-4622-b307-9b22c75eb240</Data> <Data Name="PackageFullName"> </Data> <Data Name="PackageRelativeAppId"> </Data> </EventData> </Event>
Z
zombi205
05-29-2025, 01:48 AM #1

Good morning people! I'm having a problem with my notebook G15 5155. I'll post the error, I've been looking for a solution for days and not even Dell answers me anymore. Nome do Log: Application Fonte: Application Error Data: 15/12/2022 12:05:45 Identificação do Evento:1000 Categoria da Tarefa:Eventos de falha do aplicativo Nível: Erro Palavras-chave: Usuário: SISTEMA Computador: G15-TIAGO Descrição: Nome do aplicativo com falha: Dell.TechHub.Instrumentation.UserSessionAgent.exe, versão: 1.2.0.5215, carimbo de data/hora: 0x62571213 Nome do módulo com falha: ntdll.dll, versão: 10.0.22621.900, carimbo de data/hora: 0xa97a9ed6 Código de exceção: 0xc0000374 Deslocamento da falha: 0x000000000010c249 ID do processo com falha: 0x0x3918 Hora de início do aplicativo com falha: 0x0x1D91096B4145BC6 Caminho do aplicativo com falha: C:\Program Files\Dell\DTP\InstrumentationSubAgent\Dell.TechHub.Instrumentation.UserSessionAgent.exe Caminho do módulo com falha: C:\Windows\SYSTEM32\ntdll.dll ID do Relatório: e44b7a55-d646-4622-b307-9b22c75eb240 Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: XML de Evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2022-12-15T15:05:45.1026521Z" /> <EventRecordID>5001</EventRecordID> <Correlation /> <Execution ProcessID="20668" ThreadID="5204" /> <Channel>Application</Channel> <Computer>G15-TIAGO</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="AppName">Dell.TechHub.Instrumentation.UserSessionAgent.exe</Data> <Data Name="AppVersion">1.2.0.5215</Data> <Data Name="AppTimeStamp">62571213</Data> <Data Name="ModuleName">ntdll.dll</Data> <Data Name="ModuleVersion">10.0.22621.900</Data> <Data Name="ModuleTimeStamp">a97a9ed6</Data> <Data Name="ExceptionCode">c0000374</Data> <Data Name="FaultingOffset">000000000010c249</Data> <Data Name="ProcessId">0x3918</Data> <Data Name="ProcessCreationTime">0x1d91096b4145bc6</Data> <Data Name="AppPath">C:\Program Files\Dell\DTP\InstrumentationSubAgent\Dell.TechHub.Instrumentation.UserSessionAgent.exe</Data> <Data Name="ModulePath">C:\Windows\SYSTEM32\ntdll.dll</Data> <Data Name="IntegratorReportId">e44b7a55-d646-4622-b307-9b22c75eb240</Data> <Data Name="PackageFullName"> </Data> <Data Name="PackageRelativeAppId"> </Data> </EventData> </Event>

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EndermanMan18
Senior Member
250
06-01-2025, 02:56 AM
#2
The problem you're facing isn't specified. Could you clarify what's going on and whether you need help with something specific? Also, let me know if you're using this app for any purpose.
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EndermanMan18
06-01-2025, 02:56 AM #2

The problem you're facing isn't specified. Could you clarify what's going on and whether you need help with something specific? Also, let me know if you're using this app for any purpose.

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Weeva927
Member
55
06-01-2025, 09:11 PM
#3
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Weeva927
06-01-2025, 09:11 PM #3