F5F Stay Refreshed Hardware Desktop Error encountered when Windows 10 SSD fails to recognize the device under heavy system usage.

Error encountered when Windows 10 SSD fails to recognize the device under heavy system usage.

Error encountered when Windows 10 SSD fails to recognize the device under heavy system usage.

W
WreckerSG
Member
201
03-26-2021, 05:53 PM
#1
Hi! I've noticed this strange problem lately with my M.2 SSD, where it occasionally stops working temporarily. Windows sometimes shows an error saying "A device which doesn't exist was specified" when trying to access files on the drive. This usually only affects certain folders, and I can still use the rest of the system normally. After restarting, the drive disappears completely even from the BIOS, and I've only managed to fix it by unplugging the power cable and holding the power button for a few seconds. Once I do that, it comes back and works fine again.

This issue has happened occasionally, especially when running a demanding AI tool that can cause system stress and trigger this drive error.

I've tried the following:
- sfc /scannow - no errors
- chkdsk - no errors
- updating and reinstalling drivers on all devices
- re-seating the SSD
- relocating the SSD to a different slot

Still nothing has resolved it. It's not a major problem, but it's unusual and I'm curious if others have faced similar issues.

System details:
- Ryzen 3700X
- RTX 3070 TI
- Asus TufGaming B550 Plus
- 4 x 8 Gb 3200MHz HyperX Fury DDR4
- Samsung 990 Pro 2Tb PCIE SSD (the one in question)
- Windows 10 Home OS
W
WreckerSG
03-26-2021, 05:53 PM #1

Hi! I've noticed this strange problem lately with my M.2 SSD, where it occasionally stops working temporarily. Windows sometimes shows an error saying "A device which doesn't exist was specified" when trying to access files on the drive. This usually only affects certain folders, and I can still use the rest of the system normally. After restarting, the drive disappears completely even from the BIOS, and I've only managed to fix it by unplugging the power cable and holding the power button for a few seconds. Once I do that, it comes back and works fine again.

This issue has happened occasionally, especially when running a demanding AI tool that can cause system stress and trigger this drive error.

I've tried the following:
- sfc /scannow - no errors
- chkdsk - no errors
- updating and reinstalling drivers on all devices
- re-seating the SSD
- relocating the SSD to a different slot

Still nothing has resolved it. It's not a major problem, but it's unusual and I'm curious if others have faced similar issues.

System details:
- Ryzen 3700X
- RTX 3070 TI
- Asus TufGaming B550 Plus
- 4 x 8 Gb 3200MHz HyperX Fury DDR4
- Samsung 990 Pro 2Tb PCIE SSD (the one in question)
- Windows 10 Home OS

M
MechaKiwi01
Member
159
03-27-2021, 10:49 PM
#2
system spec?
M
MechaKiwi01
03-27-2021, 10:49 PM #2

system spec?

F
FazeBrothers
Member
66
03-31-2021, 05:25 PM
#3
Added spec to question
F
FazeBrothers
03-31-2021, 05:25 PM #3

Added spec to question

D
davidx1216
Junior Member
16
04-07-2021, 03:54 PM
#4
I observed that when under heavy load, my 3vcc voltage in hwinfo falls significantly below the required level (sometimes even dropping under 3v). It looks like my inexpensive power supply is having trouble maintaining the voltage during high demand. Also, reducing the GPU's power limit to 50% helped avoid both SSD crashes and voltage fluctuations.
D
davidx1216
04-07-2021, 03:54 PM #4

I observed that when under heavy load, my 3vcc voltage in hwinfo falls significantly below the required level (sometimes even dropping under 3v). It looks like my inexpensive power supply is having trouble maintaining the voltage during high demand. Also, reducing the GPU's power limit to 50% helped avoid both SSD crashes and voltage fluctuations.

F
fiestyninja
Member
63
04-17-2021, 10:58 AM
#5
the brand and model of the psu could be updated
F
fiestyninja
04-17-2021, 10:58 AM #5

the brand and model of the psu could be updated

B
BigHaza
Member
211
04-17-2021, 04:22 PM
#6
Yes, I replaced the PSU with a new one today. The system now appears stable.
B
BigHaza
04-17-2021, 04:22 PM #6

Yes, I replaced the PSU with a new one today. The system now appears stable.