F5F Stay Refreshed Hardware Desktop Error encountered when connecting Ezviz DL05 smart lock.

Error encountered when connecting Ezviz DL05 smart lock.

Error encountered when connecting Ezviz DL05 smart lock.

K
kohiplays
Member
155
04-24-2021, 11:33 PM
#1
I own an Ezviz smart lock that generally functions perfectly. But recently, while traveling, it sent me five alerts around 5 a.m. warning me to disconnect from Wi-Fi. I reviewed my door camera, which only alerts when movement is detected, and found no irregularities. This isn’t the first occurrence. Before, I thought it might be due to not reserving the lock’s IP address on my modem. Now I’m confirming everything else: the Wi-Fi signal is strong, the bandwidth is great, and my camera shows no connection problems. I’m curious if the lock has been updated or if there’s another cause for these interruptions. Have others had similar experiences or found a fix? Any suggestions would be helpful!
K
kohiplays
04-24-2021, 11:33 PM #1

I own an Ezviz smart lock that generally functions perfectly. But recently, while traveling, it sent me five alerts around 5 a.m. warning me to disconnect from Wi-Fi. I reviewed my door camera, which only alerts when movement is detected, and found no irregularities. This isn’t the first occurrence. Before, I thought it might be due to not reserving the lock’s IP address on my modem. Now I’m confirming everything else: the Wi-Fi signal is strong, the bandwidth is great, and my camera shows no connection problems. I’m curious if the lock has been updated or if there’s another cause for these interruptions. Have others had similar experiences or found a fix? Any suggestions would be helpful!

G
GUTABOADA
Member
58
04-26-2021, 03:12 AM
#2
It seems like you're wondering if there were connectivity issues recently.
G
GUTABOADA
04-26-2021, 03:12 AM #2

It seems like you're wondering if there were connectivity issues recently.