Error encountered during startup: "DPC_WATCHDOG_VIOLATION" on a brand new 2-in-1 laptop.
Error encountered during startup: "DPC_WATCHDOG_VIOLATION" on a brand new 2-in-1 laptop.
Hello! I recently purchased a Lenovo Ideapad 5 2-in-1 with an AMD Ryzen 7 8845HS processor. It tends to bluescreen while drawing on the touchscreen, though not always.
Here is the dump file link:
https://drive.google.com/file/d/1Recj0Ou...sp=sharing
Using WinDbg, it looks like the amdgpio component might be the issue. I haven’t updated the chipset drivers yet, and it seems to still be running a 2024 version—possibly the latest one.
Additional links:
https://imgur.com/a/cG5suaV
https://imgur.com/a/FTjIiRC
Any assistance would be greatly appreciated!
Ensure your Lenovo 2-in-1 is running the most recent BIOS version. Retrieve the serial number from Lenovo's support page. Next, employ Display Driver Uninstaller (DDU) in Safe Mode to delete all GPU drivers, then install the newest GPU driver from AMD's support site using an elevated command—right-click the installer and select Run as Administrator. Required for this step is obtaining the latest chipset drivers from the provided link: https://www.amd.com/en/support/down...ze...845hs.html. Remember to mention the SKU when updating the Lenovo Ideapad 2-in-1.
unexpected driver installed: tap-tb-0901.sys Tue Aug 12 00:45:22 2014
bugcheck DPC_WATCHDOG_VIOLATION (133)
DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
needs a kernel dump to resolve this.
use the debug command with !dcpwatchdog, set the dump type to kernel, and supply memory.dmp at the next crash.