F5F Stay Refreshed Hardware Desktop Error encountered during gameplay. System is halting unexpectedly.

Error encountered during gameplay. System is halting unexpectedly.

Error encountered during gameplay. System is halting unexpectedly.

D
DBAlucard
Member
211
05-22-2019, 08:58 PM
#1
Hey everyone, this problem has been occurring for some time, so I'm not sure when it started. But whenever it happens while gaming, my system freezes completely—sound stops, no video connection message appears, but the mouse, keyboard, and fan RGBs still function and the fans keep spinning. The temperature stays low, only warm at most.

Specs: i9-9900 3.10GHz CPU (not overclocked), AMD MSI 5700XT GPU, 48 GB DDR4 RAM, 600W PSU (brand unknown), Windows 10 Pro OS. I've tried updating drivers and everything works fine except this issue. Usually, when I have two tabs open in Opera, Wallpaper Engine running in the background, and Discord active, it never happens—even with over 20 tabs in Opera. Thanks for your time.

EDIT - My system doesn't generate a dump file during this incident, but the attached picture shows my reliability history at the time.
Updated September 29, 2022 by SSPatches
Adding picture of reliability history
D
DBAlucard
05-22-2019, 08:58 PM #1

Hey everyone, this problem has been occurring for some time, so I'm not sure when it started. But whenever it happens while gaming, my system freezes completely—sound stops, no video connection message appears, but the mouse, keyboard, and fan RGBs still function and the fans keep spinning. The temperature stays low, only warm at most.

Specs: i9-9900 3.10GHz CPU (not overclocked), AMD MSI 5700XT GPU, 48 GB DDR4 RAM, 600W PSU (brand unknown), Windows 10 Pro OS. I've tried updating drivers and everything works fine except this issue. Usually, when I have two tabs open in Opera, Wallpaper Engine running in the background, and Discord active, it never happens—even with over 20 tabs in Opera. Thanks for your time.

EDIT - My system doesn't generate a dump file during this incident, but the attached picture shows my reliability history at the time.
Updated September 29, 2022 by SSPatches
Adding picture of reliability history

E
Eduardo_GameOn
Posting Freak
921
06-08-2019, 01:45 AM
#2
You might want to look in the event viewer for any issues or alerts. If Windows generated a crash dump, there are users here who can help analyze it.
E
Eduardo_GameOn
06-08-2019, 01:45 AM #2

You might want to look in the event viewer for any issues or alerts. If Windows generated a crash dump, there are users here who can help analyze it.

L
louie018
Posting Freak
824
06-09-2019, 12:13 PM
#3
Apologies for the oversight, but it seems the original message wasn't fully captured. Could you clarify or provide the missing details? I'm here to help once I have the complete information.
L
louie018
06-09-2019, 12:13 PM #3

Apologies for the oversight, but it seems the original message wasn't fully captured. Could you clarify or provide the missing details? I'm here to help once I have the complete information.

M
230
06-09-2019, 12:40 PM
#4
Need to identify the PSU make and model.
M
MaddieStarr801
06-09-2019, 12:40 PM #4

Need to identify the PSU make and model.