Error encountered during dual-channel memory configuration.
Error encountered during dual-channel memory configuration.
AMD Ryzen 5 5600X Gigabyte Technology G550 AORUS PRO AC Patriot Viper Steel (probably right) 32gb 2 pieces video card 3060. BIOS updated to the newest release. Windows 10 2h20 or whatever they called. So: 1. First memory stick functions independently in all four slots. 2. Second stick failed in the fourth slot, but after swapping from slot 4 to 3...2...1 and then back to slot 4, it worked. 3. Both sticks produced different bios responses while inserted into slots 2-4 or 1-3 right after booting. 4. The sticks only operated in single-channel 3-4 (unclear about 1-2) at 800MHz. After several switches and all tests, it now works on 1330 in channels 3-4 according to CPU-Z. 5. While using slots 3-4, (when PC is asleep) Chrome started acting oddly after a couple of days and crashed tabs linked to memory issues. If I restart the PC now, it might trigger a BSOD later. Otherwise, restarting will reset it and I’ll have another 2-3 days. This doesn’t happen in games or apps, only in Chrome (or maybe just coincidence, since I mostly use browsers). 6. At the service center, they said the sticks worked fine with XMP, but that didn’t help because 2-4 slots 1-3 don’t work. So what’s the issue? The builder might not be professional, could he damage the CPU when inserting it? What should I do now? P.S. I can hire a repairman to rebuild my PC for a fee, should I? Also, he could bring different sticks or even another CPU, but definitely not a motherboard. Thanks ahead!
It seems the problem isn't with the CPU but possibly with the memory. Some RAM modules might not work properly on certain motherboards. I used a 2x16 kit with 32GB at 4000MHz on a Threadripper, but experienced blue screens when XMP was enabled, though the M.2 slots worked fine. On another board with XMP disabled, everything functioned correctly. I tried different RAM and it worked too. Maybe your motherboard is faulty. Consider updating BIOS and testing with one working RAM. Also check the RAM slot itself. Hope this helps!
The stand in the service center functioned correctly. It seems memory issues might arise with my motherboard. I've already updated the BIOS to the latest version. Regarding your questions: did you only insert one memory stick and then downgrade before adding a second? Also, why did my memory appear working at 800MHz for six months before switching to 1333MHz? Could this indicate a problem? (I verified the ID on the stick, it's PVS432G360C8, 3600MHz Patriot Viper Steel.) P.S. I don’t have anyone nearby who can help, so I’m considering contacting a PC master. I’ve tried various settings except keeping both sticks in one slot. It’s possible it will work fine with different configurations. + technically, swapping from 3-4 to 1-2 seems unnecessary. Edited April 14, 2023 by kovarniy
i dont think it was working on 800 mhz - cpu-z shows diffrent mhz - it had a reason but cant remember- like my laptop shows 633 or something like that even tho ram was 1333 mhz or something. Nah i meant be latest version but if u are on latest no need to do imo. Put one ram and enable xmp and run memtest see if it do anything even one error. Then take out and put other ram do same. If both ok try with both ram xmp enabled. if it doesnt show any error then it might be cpu.
It might help to test the PC using memory sticks first. If that works, you can then rebuild the system and see if the CPU is fine. If everything seems okay but the issue persists, ask him to bring an AM4 CPU for testing on the motherboard. This way you can confirm whether the problem lies with the board or the CPU itself.
Instead of asking someone to come over, I recommend bringing your PC if possible. They likely have the necessary components like motherboards, CPUs, and RAM for testing with their tools. As I mentioned earlier, it could be a bad compatibility issue similar to what I experienced before. Also, the CPU might be damaged internally rather than having a pin fault.