F5F Stay Refreshed Hardware Desktop Error encountered during device descriptor request: IO USB.

Error encountered during device descriptor request: IO USB.

Error encountered during device descriptor request: IO USB.

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IceJay24
Member
185
02-18-2022, 09:45 PM
#1
It seems the board I swapped the PSU for today is still having the same issue. I’ll keep this open for a couple more days just in case someone knows what’s behind it, not just the board. My next move: everything was tested and cleared before posting. My peripherals are functioning properly—ports supply power when connected, but USB devices like mice and keyboards aren’t working. I’m still confused about what to do. This is the first time I’ve seen something like this; I’m really stuck. Hey everyone, I have no idea what happened. I thought I’d disabled Windows updates and used Winaero, maybe a software glitch caused it. But after giving up on troubleshooting, I reformatted everything and restarted. The first thing I saw when I booted into fresh Windows was promising. Anyone else facing similar problems? Thanks a lot! I have work in the morning and might not be able to handle two USB ports.
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IceJay24
02-18-2022, 09:45 PM #1

It seems the board I swapped the PSU for today is still having the same issue. I’ll keep this open for a couple more days just in case someone knows what’s behind it, not just the board. My next move: everything was tested and cleared before posting. My peripherals are functioning properly—ports supply power when connected, but USB devices like mice and keyboards aren’t working. I’m still confused about what to do. This is the first time I’ve seen something like this; I’m really stuck. Hey everyone, I have no idea what happened. I thought I’d disabled Windows updates and used Winaero, maybe a software glitch caused it. But after giving up on troubleshooting, I reformatted everything and restarted. The first thing I saw when I booted into fresh Windows was promising. Anyone else facing similar problems? Thanks a lot! I have work in the morning and might not be able to handle two USB ports.

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EnderSoul2006
Junior Member
15
02-18-2022, 09:45 PM
#2
It seems you're checking for hidden or unknown USB devices that might not be active. You're concerned about potential interference from a peripheral. Try removing the hub and connecting the mouse and keyboard on separate USB ports to confirm what's present. This process is simply verifying functionality, not performing any action. The phrase "not being able to get away with just two USB ports" suggests additional devices are likely there beyond the mouse and keyboard.
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EnderSoul2006
02-18-2022, 09:45 PM #2

It seems you're checking for hidden or unknown USB devices that might not be active. You're concerned about potential interference from a peripheral. Try removing the hub and connecting the mouse and keyboard on separate USB ports to confirm what's present. This process is simply verifying functionality, not performing any action. The phrase "not being able to get away with just two USB ports" suggests additional devices are likely there beyond the mouse and keyboard.

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Kiropie38
Junior Member
24
02-18-2022, 09:45 PM
#3
The faulty USB connections are the main problem. I'm using two GPUs but only one is working until I resolve these USB issues. For instance, during the morning I need the mouse, webcam, and keyboard, but with two USB ports it's not possible.
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Kiropie38
02-18-2022, 09:45 PM #3

The faulty USB connections are the main problem. I'm using two GPUs but only one is working until I resolve these USB issues. For instance, during the morning I need the mouse, webcam, and keyboard, but with two USB ports it's not possible.

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A_Sound
Senior Member
486
02-18-2022, 09:45 PM
#4
No wires are missing or anything was checked on the microscope; there’s nothing visible I can see. I have everything out of the case at the moment until I fix it.
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A_Sound
02-18-2022, 09:45 PM #4

No wires are missing or anything was checked on the microscope; there’s nothing visible I can see. I have everything out of the case at the moment until I fix it.

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Flundi
Member
231
02-18-2022, 09:45 PM
#5
I’d probably be in agreement, but everything seemed fine otherwise. This morning I powered it off using the hard shutdown button, and it took about 20 minutes to come back online. I’d understand if there were issues with wires or an open case. I’m just confused and tired, and I don’t want to deal with this when I need to work. Thanks for your help!
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Flundi
02-18-2022, 09:45 PM #5

I’d probably be in agreement, but everything seemed fine otherwise. This morning I powered it off using the hard shutdown button, and it took about 20 minutes to come back online. I’d understand if there were issues with wires or an open case. I’m just confused and tired, and I don’t want to deal with this when I need to work. Thanks for your help!

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TeddyCoM
Member
53
02-18-2022, 09:45 PM
#6
Things do work fine till they stop doing so. It’s part of the whole concept of “broken” it’s entirely possible that your peripherals are fine, but there is the ruling out. You’ve got USB ports that are apparently filled but nothing is reporting back on them.
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TeddyCoM
02-18-2022, 09:45 PM #6

Things do work fine till they stop doing so. It’s part of the whole concept of “broken” it’s entirely possible that your peripherals are fine, but there is the ruling out. You’ve got USB ports that are apparently filled but nothing is reporting back on them.

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15gold
Junior Member
6
02-18-2022, 09:45 PM
#7
you're right, everything seems to be functioning now after trying on a different setup. the usb ports that didn't work before are working after the update, though i'm still unsure about the compatibility of the older versions. it's good to see progress!
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15gold
02-18-2022, 09:45 PM #7

you're right, everything seems to be functioning now after trying on a different setup. the usb ports that didn't work before are working after the update, though i'm still unsure about the compatibility of the older versions. it's good to see progress!

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sheeshooore
Junior Member
11
02-18-2022, 09:45 PM
#8
3.0 functions correctly for 3.0, yet other versions aren’t working. It seems it might be 2.0; I haven’t used them much, but now they’re not functioning either. The only operational ports are the two connected ones, and those are operating normally.
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sheeshooore
02-18-2022, 09:45 PM #8

3.0 functions correctly for 3.0, yet other versions aren’t working. It seems it might be 2.0; I haven’t used them much, but now they’re not functioning either. The only operational ports are the two connected ones, and those are operating normally.

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Noggentie
Junior Member
32
02-18-2022, 09:45 PM
#9
I just connected my hard drive dock to a blue USB 3.0 port, and it works perfectly—plugging in a mouse or keyboard or anything else doesn’t cause any issues. Weird, right?
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Noggentie
02-18-2022, 09:45 PM #9

I just connected my hard drive dock to a blue USB 3.0 port, and it works perfectly—plugging in a mouse or keyboard or anything else doesn’t cause any issues. Weird, right?

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Megajam_28
Junior Member
9
02-18-2022, 09:45 PM
#10
Everyone is trying to boost performance. If I connect my RGB mousepad to any of them, it functions properly. That’s why I assumed the issue was related to the software, even though I cleared Windows completely before writing this.
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Megajam_28
02-18-2022, 09:45 PM #10

Everyone is trying to boost performance. If I connect my RGB mousepad to any of them, it functions properly. That’s why I assumed the issue was related to the software, even though I cleared Windows completely before writing this.

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