F5F Stay Refreshed Hardware Desktop Error code 0xc000000e in Windows indicates a hardware or driver issue.

Error code 0xc000000e in Windows indicates a hardware or driver issue.

Error code 0xc000000e in Windows indicates a hardware or driver issue.

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Fuzytiger
Member
192
08-26-2022, 02:26 AM
#1
I've tried posting here after not getting assistance on the Windows forum. About a year ago I upgraded my CPU, motherboard, and added an M.2 SSD. When trying to move Windows from the old HDD to the new M.2 drive, I kept encountering this error (see images below). Eventually, it resolved itself. But now, after a couple of years, I'm facing the same problem again. It happens every time my computer starts up, and the only solution is changing BIOS settings, which takes me into UEFI mode. There, I save and exit without making changes, and Windows boots normally. This is just a minor hassle; usually I'd be fine with it. The only downside is that each time I access BIOS from this path, my PC shuts off briefly, which isn't good for component health. Someone might know why this occurs. After researching, it seems the system can locate the Windows installation in BIOS but fails to boot properly. It also displays one of my HDDs as the boot manager, yet Windows doesn’t appear in the M.2 drive selection. My setup includes: Windows 10 i7-9700k, 16GB DDR4 RAM, GTX 1060, 6GB Samsung 970 EVO 500GB drive, 2TB MSI Z390-P motherboard.
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Fuzytiger
08-26-2022, 02:26 AM #1

I've tried posting here after not getting assistance on the Windows forum. About a year ago I upgraded my CPU, motherboard, and added an M.2 SSD. When trying to move Windows from the old HDD to the new M.2 drive, I kept encountering this error (see images below). Eventually, it resolved itself. But now, after a couple of years, I'm facing the same problem again. It happens every time my computer starts up, and the only solution is changing BIOS settings, which takes me into UEFI mode. There, I save and exit without making changes, and Windows boots normally. This is just a minor hassle; usually I'd be fine with it. The only downside is that each time I access BIOS from this path, my PC shuts off briefly, which isn't good for component health. Someone might know why this occurs. After researching, it seems the system can locate the Windows installation in BIOS but fails to boot properly. It also displays one of my HDDs as the boot manager, yet Windows doesn’t appear in the M.2 drive selection. My setup includes: Windows 10 i7-9700k, 16GB DDR4 RAM, GTX 1060, 6GB Samsung 970 EVO 500GB drive, 2TB MSI Z390-P motherboard.

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Hawkeye1816
Junior Member
7
08-26-2022, 02:26 AM
#2
I begin by updating your BIOS and reviewing the motherboard manufacturer's site for any chipset or NVME driver updates. You might also disable fast boot settings. Based on what you mentioned, it seems the NVME drivers aren't loading correctly until you enter the BIOS. If you're mainly concerned about power cycling, test whether it does the same in sleep or hibernate mode. If not, it's best to depend on regular restarts and schedule updates monthly.
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Hawkeye1816
08-26-2022, 02:26 AM #2

I begin by updating your BIOS and reviewing the motherboard manufacturer's site for any chipset or NVME driver updates. You might also disable fast boot settings. Based on what you mentioned, it seems the NVME drivers aren't loading correctly until you enter the BIOS. If you're mainly concerned about power cycling, test whether it does the same in sleep or hibernate mode. If not, it's best to depend on regular restarts and schedule updates monthly.

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BaiFelicia
Member
231
08-26-2022, 02:26 AM
#3
So I looked and there was a chipset driver which I downloaded and installed. There was also a driver for Intel Rapid Storage Technology. Does the M.2 use that? Also, I am not sure how to update the BIOS...
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BaiFelicia
08-26-2022, 02:26 AM #3

So I looked and there was a chipset driver which I downloaded and installed. There was also a driver for Intel Rapid Storage Technology. Does the M.2 use that? Also, I am not sure how to update the BIOS...

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TheRealShrub
Senior Member
409
08-26-2022, 02:26 AM
#4
I would set up a fresh installation of Windows on the M.2 storage. I’ve read that moving Windows between disks can lead to unexpected problems, even if everything appears normal visually. This could be your situation.
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TheRealShrub
08-26-2022, 02:26 AM #4

I would set up a fresh installation of Windows on the M.2 storage. I’ve read that moving Windows between disks can lead to unexpected problems, even if everything appears normal visually. This could be your situation.

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ByEmre
Junior Member
11
08-26-2022, 02:26 AM
#5
To achieve this, you'd need to modify the boot process so that the HDD becomes the boot manager during the initial installation.
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ByEmre
08-26-2022, 02:26 AM #5

To achieve this, you'd need to modify the boot process so that the HDD becomes the boot manager during the initial installation.

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ronandude698
Junior Member
35
08-26-2022, 02:26 AM
#6
When using just the m.2 drive, will your BIOS recognize it?
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ronandude698
08-26-2022, 02:26 AM #6

When using just the m.2 drive, will your BIOS recognize it?

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The_Fl3x_LP
Member
93
08-26-2022, 02:26 AM
#7
It seems Intel RST might be causing issues if it's not properly configured. Updating your BIOS should be handled through the manufacturer’s drivers section on your motherboard site. Since you mentioned an MSI Z390-P, but only see ASUS and MSI models listed, double-check the exact model number or contact support for accurate guidance.
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The_Fl3x_LP
08-26-2022, 02:26 AM #7

It seems Intel RST might be causing issues if it's not properly configured. Updating your BIOS should be handled through the manufacturer’s drivers section on your motherboard site. Since you mentioned an MSI Z390-P, but only see ASUS and MSI models listed, double-check the exact model number or contact support for accurate guidance.

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Blue_Fox_Lady
Member
194
08-26-2022, 02:26 AM
#8
I apologize for the confusion. You should follow the instructions provided with the BIOS installation file. Typically, you run the executable as prompted, which will guide you through the setup process. If you encounter issues, ensure your system meets the requirements and consult the manufacturer's support resources. The CMD prompt is normal during installation.
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Blue_Fox_Lady
08-26-2022, 02:26 AM #8

I apologize for the confusion. You should follow the instructions provided with the BIOS installation file. Typically, you run the executable as prompted, which will guide you through the setup process. If you encounter issues, ensure your system meets the requirements and consult the manufacturer's support resources. The CMD prompt is normal during installation.

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kinmun
Member
77
08-26-2022, 02:26 AM
#9
I’ll give it a shot with the M.2 and Windows if the BIOS update doesn’t help. This morning was even more problematic—I had to press the power button several times before it would turn on, and then nothing happened on the screen or the keyboard/mouse lit up. Something odd is happening.
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kinmun
08-26-2022, 02:26 AM #9

I’ll give it a shot with the M.2 and Windows if the BIOS update doesn’t help. This morning was even more problematic—I had to press the power button several times before it would turn on, and then nothing happened on the screen or the keyboard/mouse lit up. Something odd is happening.

1
1CraftyGirl
Member
100
08-26-2022, 02:26 AM
#10
The manual outlines several methods for updating the BIOS. In your system's BIOS settings, selecting Advanced Mode, then Tool menu, and choosing ASUS EZ Flash 3 should reveal an update option. If connected via Ethernet, you can update directly online; otherwise, locate your saved BIOS file. ASUS AI Suite 3 includes a tool called EZ Update with an automatic refresh button, or you can pick a downloaded BIOS file. A DOS-based program exists but is not recommended.
1
1CraftyGirl
08-26-2022, 02:26 AM #10

The manual outlines several methods for updating the BIOS. In your system's BIOS settings, selecting Advanced Mode, then Tool menu, and choosing ASUS EZ Flash 3 should reveal an update option. If connected via Ethernet, you can update directly online; otherwise, locate your saved BIOS file. ASUS AI Suite 3 includes a tool called EZ Update with an automatic refresh button, or you can pick a downloaded BIOS file. A DOS-based program exists but is not recommended.

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