Encountering problems with the Razer Basilisk X Hyperspeed mouse.

F5F Stay Refreshed Hardware Desktop Encountering problems with the Razer Basilisk X Hyperspeed mouse.

Encountering problems with the Razer Basilisk X Hyperspeed mouse.

Encountering problems with the Razer Basilisk X Hyperspeed mouse.

Pages (2): 1 2 Next

L

Lena_Piu
Junior Member

5

06-04-2016, 11:53 AM

#1

I've experienced two problems with my Basilisk X. First, when hovering over 2.4G, the mouse would suddenly stop or disconnect repeatedly. I either had to unplug and plug it back in or replace the battery inside the mouse to resolve it. It usually fixes within 10 minutes to a few hours before it returns. Second, Synapse only connects via BT in 2.4G, not in 2.4G. Even with the latest Windows 10 and an updated driver, this issue continues across versions. The mouse driver is current, and I've reinstalled Synapse several times. Anyone has encountered this or any advice?

L

Lena_Piu

06-04-2016, 11:53 AM #1

I've experienced two problems with my Basilisk X. First, when hovering over 2.4G, the mouse would suddenly stop or disconnect repeatedly. I either had to unplug and plug it back in or replace the battery inside the mouse to resolve it. It usually fixes within 10 minutes to a few hours before it returns. Second, Synapse only connects via BT in 2.4G, not in 2.4G. Even with the latest Windows 10 and an updated driver, this issue continues across versions. The mouse driver is current, and I've reinstalled Synapse several times. Anyone has encountered this or any advice?

M

marcemus
Junior Member

8

06-16-2016, 05:15 AM

#2

Was es eine andere Schnittstelle für das Gerät zu geben?

M

marcemus

06-16-2016, 05:15 AM #2

Was es eine andere Schnittstelle für das Gerät zu geben?

D

Da_Shadows
Member

185

06-16-2016, 06:09 AM

#3

No, this is not a laptop running Synapse.

D

Da_Shadows

06-16-2016, 06:09 AM #3

No, this is not a laptop running Synapse.

B

BroZone13
Junior Member

13

06-16-2016, 03:43 PM

#4

Lower frequency wireless signals perform better and are more dependable. 5G comes with certain constraints. Opt for 2.4GHz if it suits your needs.

B

BroZone13

06-16-2016, 03:43 PM #4

Lower frequency wireless signals perform better and are more dependable. 5G comes with certain constraints. Opt for 2.4GHz if it suits your needs.

M

miknes123
Senior Member

646

06-16-2016, 10:25 PM

#5

Yes it is

M

miknes123

06-16-2016, 10:25 PM #5

Yes it is

E

Error_Sans55
Member

245

06-27-2016, 01:58 PM

#6

It's secured at 2.4 perhaps?

E

Error_Sans55

06-27-2016, 01:58 PM #6

It's secured at 2.4 perhaps?

L

louie018
Posting Freak

824

07-03-2016, 08:59 AM

#7

I have

L

louie018

07-03-2016, 08:59 AM #7

I have

D

DangoBravo
Posting Freak

821

07-03-2016, 05:15 PM

#8

Could be interference from Wi-Fi or other gadgets, maybe even household appliances.

D

DangoBravo

07-03-2016, 05:15 PM #8

Could be interference from Wi-Fi or other gadgets, maybe even household appliances.

K

KidzBeEz
Member

242

07-10-2016, 05:59 AM

#9

Yes, there is a method to determine it.

K

KidzBeEz

07-10-2016, 05:59 AM #9

Yes, there is a method to determine it.

B

BNF_MITO
Junior Member

43

07-10-2016, 05:51 PM

#10

B

BNF_MITO

07-10-2016, 05:51 PM #10

Pages (2): 1 2 Next