F5F Stay Refreshed Hardware Desktop Driver updater for AVG becomes incompatible with NVMe storage.

Driver updater for AVG becomes incompatible with NVMe storage.

Driver updater for AVG becomes incompatible with NVMe storage.

K
Kazumi_Makoto
Member
90
05-08-2022, 08:14 AM
#1
Today I used my PC normally and AVG Tune Up recommended an update for its driver. I was open to it since it offered a 30-day free trial (I’d used Realtek 2.5G Ethernet updates before). After searching, it indicated my NVMe drivers for Optane SSDs were outdated. While I have the Intel Storage Management tool installed, it didn’t provide an NVMe update—only firmware support was available. I proceeded with the update, restarted the system, and the boot device became inaccessible. I suspect the issue stems from drivers for non-Optane Intel drives, which differ from what Intel recommends. Safe Mode didn’t help; restoring from the boot drive didn’t recover my local password since I always use a PIN. After several attempts with different boot methods, I’m considering installing another Windows version on the secondary SSD. I can still access my files, but system restoration to the AVG installation point keeps failing due to parameter errors. I’m wondering if there’s a way to locate the NVMe miniport drivers for the Intel drive and remove them to let the Microsoft driver take over.
K
Kazumi_Makoto
05-08-2022, 08:14 AM #1

Today I used my PC normally and AVG Tune Up recommended an update for its driver. I was open to it since it offered a 30-day free trial (I’d used Realtek 2.5G Ethernet updates before). After searching, it indicated my NVMe drivers for Optane SSDs were outdated. While I have the Intel Storage Management tool installed, it didn’t provide an NVMe update—only firmware support was available. I proceeded with the update, restarted the system, and the boot device became inaccessible. I suspect the issue stems from drivers for non-Optane Intel drives, which differ from what Intel recommends. Safe Mode didn’t help; restoring from the boot drive didn’t recover my local password since I always use a PIN. After several attempts with different boot methods, I’m considering installing another Windows version on the secondary SSD. I can still access my files, but system restoration to the AVG installation point keeps failing due to parameter errors. I’m wondering if there’s a way to locate the NVMe miniport drivers for the Intel drive and remove them to let the Microsoft driver take over.

T
TheShelow
Junior Member
4
05-08-2022, 08:14 AM
#2
Make sure you can see the drive; it isn't damaged. Second, if you've set up Windows on another drive, you can re-flash it using the right firmware. Third, if the problem is with a driver, switching to Safe Mode might resolve it.
T
TheShelow
05-08-2022, 08:14 AM #2

Make sure you can see the drive; it isn't damaged. Second, if you've set up Windows on another drive, you can re-flash it using the right firmware. Third, if the problem is with a driver, switching to Safe Mode might resolve it.

W
Warrenkeeper1
Junior Member
25
05-08-2022, 08:14 AM
#3
The installation process on Windows appears to have failed, resulting in a bricked state rather than an SSD issue. I ran the Intel diagnostic tool and confirmed the system was otherwise healthy, yet safe mode remains unavailable. It seems the NVMe drivers are likely the cause, not the firmware updates. The firmware was already current according to AVG. I can attempt to access the control panel from this broken Windows setup, but I’m unsure how to proceed. If you have Intel Miniport NVMe drivers listed, would it be possible to remove them? Launching control.exe from the C drive’s system 32 folder leads to an empty control panel in the new Windows environment.
W
Warrenkeeper1
05-08-2022, 08:14 AM #3

The installation process on Windows appears to have failed, resulting in a bricked state rather than an SSD issue. I ran the Intel diagnostic tool and confirmed the system was otherwise healthy, yet safe mode remains unavailable. It seems the NVMe drivers are likely the cause, not the firmware updates. The firmware was already current according to AVG. I can attempt to access the control panel from this broken Windows setup, but I’m unsure how to proceed. If you have Intel Miniport NVMe drivers listed, would it be possible to remove them? Launching control.exe from the C drive’s system 32 folder leads to an empty control panel in the new Windows environment.

J
JessBrearley
Member
195
05-08-2022, 08:14 AM
#4
Consider this suggestion. Avoid using AVG. Stick with Windows Defender. Update drivers manually. You won't be able to use Windows on the "broken drive." Try accessing Windows/Linux from another drive and check if you can format the damaged disk. Once successful, attempt installing Windows again.
J
JessBrearley
05-08-2022, 08:14 AM #4

Consider this suggestion. Avoid using AVG. Stick with Windows Defender. Update drivers manually. You won't be able to use Windows on the "broken drive." Try accessing Windows/Linux from another drive and check if you can format the damaged disk. Once successful, attempt installing Windows again.