Driver added locally, no internet access required.
Driver added locally, no internet access required.
Hello! Your iPhone 5 is working fine now that you’ve backed it up. The issue with iTunes saying your device couldn’t connect likely stems from outdated or corrupted drivers. Since you’re experiencing this when the internet is unavailable, try these steps:
1. **Uninstall and reinstall the drivers**
- Open Device Manager → Find "Microsoft Windows Driver Kit" or similar entries.
- Right-click and select “Disable device” → Uninstall.
- Restart your computer and let it reboot.
- Then restart iTunes and try connecting again.
2. **Check for updates**
- Go to Settings → General → Software Update. Install any available updates for iOS and the iPhone drivers.
3. **Reset iTunes**
- Open iTunes → Click the gear icon → Select “Reset” → Follow prompts.
- Restart your computer and reconnect your device.
4. **Verify network connection**
- Ensure your Wi-Fi is stable and the router isn’t causing issues.
- Try connecting via Ethernet if possible.
If the problem persists after these steps, it might be a deeper driver issue—consider reaching out to Apple Support or a certified technician. Let me know what happens next!
The phone isn't present in the list. I've scanned all USB devices and reviewed their recent activity, yet nothing from today appears.
The system has added the driver but still asks for more steps. This usually means additional configuration or dependencies are needed. Check your device settings, ensure all required components are present, and follow any prompts carefully to complete the setup.